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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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RU
1 review
0 helpful votes
Follow Devickiy Y.
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Начал заказывать товары в этом магазине с января 2016 года. Товар соответствует описанию на сайте продавца. Доставка осуществляется в течении 30-40 дней. Продавцом доволен, рекомендую для сотрудничества.

Date of experience: June 13, 2017
Norway
1 review
0 helpful votes
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Nice Nice Nice
June 13, 2017

I like This site very much because IT is cheap and There is free shipping! U can Get anything you want Kind off because the have everything and Its cheap stuff. And i like the site. And IT dosent really look legit at the First time but IT is!

Date of experience: June 13, 2017
Italy
3 reviews
10 helpful votes
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I can say that my experience with TomTop has been one of the most positovr so far. I purchased a Xiaomi Mi Drone 4k recently and even if I live in Italy. I got my drone delivered in two weeks and with shipping and import taxes already paid. What more? I will surely go on buying through their website, and I hope to do it soon.

Date of experience: June 13, 2017
Italy
1 review
0 helpful votes
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Ottimo store
June 13, 2017

Spedizione ottima, rispetta i tempi previsti e i prodotti arrivano integri. Ci sono molti oggetti interessanti e penso di continuare gli acquisti su TomTop

Date of experience: June 13, 2017
Sri Lanka
3 reviews
4 helpful votes
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Bad service
June 13, 2017

Prices are competitive, but service & reliability is ZERO

Now another order was put on hold & asked for additional 4$ for shipping, NO REPLY from TomTop customer care, so I have request PayPal support. Beware of such situation

1. Order No.: AA17H17P2355-35Z4RK on 2017-08-17 04:23:55 of US$23.99 was on hold for 3 weeks,

Request for additional 4$ for shipping, this was also paid to support topTop, but the order was still in on Hold,

Totally bad customer care no reply at all for last 25 days, so now I am looking for Paypal support on this

Be aware on such situation

Date of experience: June 12, 2017
shamy z. TomTop Rep
over a year old

I am very sorry to hear about that, i will help you to resolve these problem.

New York
1 review
3 helpful votes
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Worse site to order from and Horrible customer service ever. I ordered Lixada 48" 4-in-1 Football Game Table couple weeks ago and still didn't receive it yet. They sent me an email asking me to pay for shipping even though it was mentioned on their website "free shipping". Once i showed them a proof of my order they deleted my order from their website and did not return any of my emails. I do not recommend this site to anyone and be careful of their scam.

Date of experience: June 12, 2017
shamy z. TomTop Rep
over a year old

Hi, pls kindly let me know your email address and order number, i will help you to resolve this problem.

India
1 review
3 helpful votes
Follow Nimesh M.
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I have not got anything yet / Please help me.?

- Order Number: AN17D09I5219-P5SANW
-
- Track Number: RM*******CN
-
- Order Placed Date: 2017-04-09 09:52:19
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- Shipped Date: 04/9/2017 4:01 PM
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- Shipping Method: Super Saver Shipping

Date of experience: June 12, 2017
shamy z. TomTop Rep
over a year old

Hello, my dear client, don' worry, i will help you on this issue.

Panama
1 review
0 helpful votes
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Tomtop service
June 13, 2017

The service offered is the one that is promised, as well as the time of delivery the items well packaged, good customer service.

Date of experience: June 11, 2017
North Carolina
1 review
0 helpful votes
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No le compren a TOMTOP. NUNCA LLEGA EL PEDIDO Y NO TE DEVUELVEN EL DINERO. PONIENDO ESCUSAS, compañías fantasma

Date of experience: June 11, 2017
shamy z. TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

Maine
1 review
0 helpful votes
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Geat company
June 12, 2017

I have ordered many items from TomTop and I always had a great experience with them. No problems and the customer service has been great.

Date of experience: June 11, 2017
France
1 review
0 helpful votes
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Produit à bas prix en provenance directe de Chine. Au top. Plusieurs commandes passées à ce jour et les commandes ont toujours été honoré.

Date of experience: June 11, 2017
GB
1 review
0 helpful votes
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Excellent company
June 12, 2017

Excellent products and price the service is also excellent I would 100% recommend anyone to buy from this company

Date of experience: June 11, 2017
Ireland
1 review
0 helpful votes
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Good service
June 12, 2017

Good service.no problems on paiment or delivery, customer service fast response, product quality very good

Date of experience: June 11, 2017
Italy
1 review
0 helpful votes
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Ok
June 12, 2017

Però non posso ancora giudicare il prodotto perche' troppo tempo di attesa per l,'arrivo, spero presto saluti.

Date of experience: June 11, 2017
Viet Nam
1 review
2 helpful votes
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Comment
June 12, 2017

Good, however, delivery time is too long
The order I placed was never up to date, even though I had a lot of feedback with the company's support team, it was a bit annoying to me, but it was not that I considered that the company was not. Good.
Thank you

Date of experience: June 11, 2017
AE
1 review
0 helpful votes
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Decent shipping time and good service with good quality product.
I would recommend buying from this website

Date of experience: June 10, 2017
Florida
1 review
1 helpful vote
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The drone I order sucked. It had crappy instructions & the seller would not respond to any of my inquiries. Luckily, I was able to dispute it with my credit card & get a refund. Save yourself the time & trouble ordering from these idiots.

Date of experience: June 10, 2017
shamy z. TomTop Rep
over a year old

My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.

DO
1 review
0 helpful votes
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Todo lo que necesitas en una tienda online, buenos precios, buena calidad, la app es una maravilla, la recomiendo plenamente.

Date of experience: June 10, 2017
Spain
1 review
0 helpful votes
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All very well.
June 11, 2017

All very well, thank you so much, todo muy bien muchas gracias por todo, very fast send it, muy rapido el envio, and very good product, y muy buen producto, volvere a comprar seguro.

Date of experience: June 10, 2017
Brazil
1 review
0 helpful votes
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Tudo de bom
June 11, 2017

Bom lugar para comprar, seguro e rápido, bem embalado. Os produtos são dividido em categorias o que torna agradável a navegação por todo site.

Date of experience: June 10, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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