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Начал заказывать товары в этом магазине с января 2016 года. Товар соответствует описанию на сайте продавца. Доставка осуществляется в течении 30-40 дней. Продавцом доволен, рекомендую для сотрудничества.
I like This site very much because IT is cheap and There is free shipping! U can Get anything you want Kind off because the have everything and Its cheap stuff. And i like the site. And IT dosent really look legit at the First time but IT is!
I can say that my experience with TomTop has been one of the most positovr so far. I purchased a Xiaomi Mi Drone 4k recently and even if I live in Italy. I got my drone delivered in two weeks and with shipping and import taxes already paid. What more? I will surely go on buying through their website, and I hope to do it soon.
Spedizione ottima, rispetta i tempi previsti e i prodotti arrivano integri. Ci sono molti oggetti interessanti e penso di continuare gli acquisti su TomTop
Prices are competitive, but service & reliability is ZERO
Now another order was put on hold & asked for additional 4$ for shipping, NO REPLY from TomTop customer care, so I have request PayPal support. Beware of such situation
1. Order No.: AA17H17P2355-35Z4RK on 2017-08-17 04:23:55 of US$23.99 was on hold for 3 weeks,
Request for additional 4$ for shipping, this was also paid to support topTop, but the order was still in on Hold,
Totally bad customer care no reply at all for last 25 days, so now I am looking for Paypal support on this
Be aware on such situation
Worse site to order from and Horrible customer service ever. I ordered Lixada 48" 4-in-1 Football Game Table couple weeks ago and still didn't receive it yet. They sent me an email asking me to pay for shipping even though it was mentioned on their website "free shipping". Once i showed them a proof of my order they deleted my order from their website and did not return any of my emails. I do not recommend this site to anyone and be careful of their scam.
Hi, pls kindly let me know your email address and order number, i will help you to resolve this problem.
I have not got anything yet / Please help me.?
- Order Number: AN17D09I5219-P5SANW
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- Track Number: RM*******CN
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- Order Placed Date: 2017-04-09 09:52:19
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- Shipped Date: 04/9/2017 4:01 PM
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- Shipping Method: Super Saver Shipping
Hello, my dear client, don' worry, i will help you on this issue.
The service offered is the one that is promised, as well as the time of delivery the items well packaged, good customer service.
No le compren a TOMTOP. NUNCA LLEGA EL PEDIDO Y NO TE DEVUELVEN EL DINERO. PONIENDO ESCUSAS, compañías fantasma
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
I have ordered many items from TomTop and I always had a great experience with them. No problems and the customer service has been great.
Excellent products and price the service is also excellent I would 100% recommend anyone to buy from this company
Good service.no problems on paiment or delivery, customer service fast response, product quality very good
Però non posso ancora giudicare il prodotto perche' troppo tempo di attesa per l,'arrivo, spero presto saluti.
Good, however, delivery time is too long
The order I placed was never up to date, even though I had a lot of feedback with the company's support team, it was a bit annoying to me, but it was not that I considered that the company was not. Good.
Thank you
Decent shipping time and good service with good quality product.
I would recommend buying from this website
The drone I order sucked. It had crappy instructions & the seller would not respond to any of my inquiries. Luckily, I was able to dispute it with my credit card & get a refund. Save yourself the time & trouble ordering from these idiots.
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
Todo lo que necesitas en una tienda online, buenos precios, buena calidad, la app es una maravilla, la recomiendo plenamente.
All very well, thank you so much, todo muy bien muchas gracias por todo, very fast send it, muy rapido el envio, and very good product, y muy buen producto, volvere a comprar seguro.
Bom lugar para comprar, seguro e rápido, bem embalado. Os produtos são dividido em categorias o que torna agradável a navegação por todo site.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


I am very sorry to hear about that, i will help you to resolve these problem.