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TokyoTreat

2.9

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TokyoTreat Reviews Summary

The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
244
value
248
shipping
240
returns
116
quality
243
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Spain
1 review
0 helpful votes
Follow Alberto Y.
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The boxes contain great snacks and treats! Very recommended if you are into trying snacks from other countries.

Date of experience: May 26, 2021
Michigan
1 review
0 helpful votes
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Great box
May 23, 2021

Great box that came with some great looking snacks, the box arrived faster than I thought the box would arrive too.

Date of experience: May 21, 2021
Tennessee
1 review
0 helpful votes
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First Box!
May 18, 2021

I just got my very first TokyoTreat box in the mail. It was so worth it! I got to try all sorts of Japanese snacks. They range from sweet, crunchy, spicy, etc! Looking forward to the next box!

Date of experience: May 16, 2021
Colorado
1 review
0 helpful votes
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YES 100%
May 15, 2021

This is overall just a fun activity for anyone! It's so fun to try new things and new flavors! Amazing!

Date of experience: May 14, 2021
Illinois
1 review
0 helpful votes
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A few weeks ago I ordered this treat box, and was surprised because it arrived early. When I got it, it had a lot of snacks that I was very excited to try. I recommend this box if you want to get snacks from Japan.

Date of experience: May 10, 2021
Texas
1 review
0 helpful votes
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I'm getting a chance to try these new flavors and pushing my tasting palette! The flavors are so on point but also can get kinda crazy. It makes snacking much more fun and I'm eating food from convenient stores in the country that I want to live in someday!

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Fast service l
May 8, 2021

Nice and fast ordered and received 8 days later at the beginning of the month. Just remember to cancel when you don't want to receive them anymore

Date of experience: May 7, 2021
Canada
1 review
0 helpful votes
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Cute and delicious snacks. Delivery came quickly as well. This is my second box will get more in the future

Date of experience: May 4, 2021
Georgia
1 review
0 helpful votes
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Yum!
May 4, 2021

Just received our box! We've tried a few snacks so far and they were delicious. The hot cakes are easily our favorite. I highly recommend!

Date of experience: May 3, 2021
Canada
1 review
0 helpful votes
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So good!
April 29, 2021

Im from canada, so eating these snacks was definitely an experience. The box was packed very nicely and came so fast! I was expecting it to take a while since im international. They even include a description for each snack inside! So much fun to sit down and go through with family or friends.

Date of experience: April 28, 2021
Tennessee
1 review
0 helpful votes
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Amazing!
April 29, 2021

There was wonderful variation, was delivered very fast, and I thought all the snacks inside were very delightful and I enjoyed them all! Would 100% order again.

Date of experience: April 27, 2021
Canada
1 review
0 helpful votes
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Love love love!
April 28, 2021

Such a wonderful service! First subscription box ever and I'm so glad I went with this one! Thank you!

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Always very fast shipping. There is a good selection of treats and candies in every box and a drink that is usually hard for me to get outside of these boxes.

Date of experience: April 26, 2021
Michigan
1 review
0 helpful votes
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Pudding
April 27, 2021

Pudding KitKat?! Who knew. So good. And the nectar peach! Love all the new snacks. Mint choco pocky may be my new favorite pocky.

Date of experience: April 25, 2021
Louisiana
1 review
0 helpful votes
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Best treat EVER
April 24, 2021

It sounds alot but it's most definitely worth it! I don't mind spending this much, to get a treat once a month,, i look forward to coming home and trying the new snacks

Date of experience: April 23, 2021
Australia
1 review
0 helpful votes
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Love
April 22, 2021

Love tokyotreat! I have never been to japan and some say I will but until then I can still eat the snacks all thanks to Tokyotreat!

Date of experience: April 21, 2021
Czechia
1 review
0 helpful votes
Follow Svetlana K.
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I have recently received my first box and I was so happy! I have subscribed for the yearly membership and can't wait for the second box to be delivered.

Every time I tasted something new I said "wow" as the flavors are something you don't expect, especially Bubbly Taiyaki with melon soda flavor (which is no my favoirite) <3

The delivery was faster than I expected. Thank you for the service!

P.S. I wish all these amazing treats were sold in the Czech Republic.

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Date of experience: April 20, 2021
Sweden
1 review
0 helpful votes
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I've always been curious about japanese culture and food. I was going to visit Japan this year but since the pandemic is stopping us all i decided to atleast have some snacks and treats while we all wait, and im not disappointed is all i can say. As im writing this review i have a smile on my face looking at the treats just dreaming myself away to Japan, absolutely worth a try if you havent already!

Date of experience: April 20, 2021
Florida
1 review
0 helpful votes
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Amazing and Delicious
April 20, 2021

This is one of the best Japanese snack boxes, and they have super fast shipping. Not only that but they offer a huge variety of yummy snacks all very authentic Japanese goodies!

Date of experience: April 19, 2021
GB
1 review
0 helpful votes
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LOVE IT!
April 19, 2021

I'M IN LOVE!

I've been very interested in experiencing new snacks and drinks from Japan and there's no better way to do it than to use Tokyo Treat!

It IS shipped all the way from Japan so it does take a little while to arrive BUT it's all authentic and legit!
The prices might put you off at first but just look at what you get for your money! I'd say it's a pretty amazing value!
There are a few good subscription options (I only bought 1 month as i wanted to just try it out) and you can opt out at any time!

I would very highly recommend Tokyo Treat!

Date of experience: April 19, 2021