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The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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The boxes contain great snacks and treats! Very recommended if you are into trying snacks from other countries.
I just got my very first TokyoTreat box in the mail. It was so worth it! I got to try all sorts of Japanese snacks. They range from sweet, crunchy, spicy, etc! Looking forward to the next box!
A few weeks ago I ordered this treat box, and was surprised because it arrived early. When I got it, it had a lot of snacks that I was very excited to try. I recommend this box if you want to get snacks from Japan.
I'm getting a chance to try these new flavors and pushing my tasting palette! The flavors are so on point but also can get kinda crazy. It makes snacking much more fun and I'm eating food from convenient stores in the country that I want to live in someday!
Nice and fast ordered and received 8 days later at the beginning of the month. Just remember to cancel when you don't want to receive them anymore
Cute and delicious snacks. Delivery came quickly as well. This is my second box will get more in the future
Just received our box! We've tried a few snacks so far and they were delicious. The hot cakes are easily our favorite. I highly recommend!
Im from canada, so eating these snacks was definitely an experience. The box was packed very nicely and came so fast! I was expecting it to take a while since im international. They even include a description for each snack inside! So much fun to sit down and go through with family or friends.
There was wonderful variation, was delivered very fast, and I thought all the snacks inside were very delightful and I enjoyed them all! Would 100% order again.
Such a wonderful service! First subscription box ever and I'm so glad I went with this one! Thank you!
Always very fast shipping. There is a good selection of treats and candies in every box and a drink that is usually hard for me to get outside of these boxes.
Pudding KitKat?! Who knew. So good. And the nectar peach! Love all the new snacks. Mint choco pocky may be my new favorite pocky.
It sounds alot but it's most definitely worth it! I don't mind spending this much, to get a treat once a month,, i look forward to coming home and trying the new snacks
I have recently received my first box and I was so happy! I have subscribed for the yearly membership and can't wait for the second box to be delivered.
Every time I tasted something new I said "wow" as the flavors are something you don't expect, especially Bubbly Taiyaki with melon soda flavor (which is no my favoirite) <3
The delivery was faster than I expected. Thank you for the service!
P.S. I wish all these amazing treats were sold in the Czech Republic.
I've always been curious about japanese culture and food. I was going to visit Japan this year but since the pandemic is stopping us all i decided to atleast have some snacks and treats while we all wait, and im not disappointed is all i can say. As im writing this review i have a smile on my face looking at the treats just dreaming myself away to Japan, absolutely worth a try if you havent already!
This is one of the best Japanese snack boxes, and they have super fast shipping. Not only that but they offer a huge variety of yummy snacks all very authentic Japanese goodies!
I'M IN LOVE!
I've been very interested in experiencing new snacks and drinks from Japan and there's no better way to do it than to use Tokyo Treat!
It IS shipped all the way from Japan so it does take a little while to arrive BUT it's all authentic and legit!
The prices might put you off at first but just look at what you get for your money! I'd say it's a pretty amazing value!
There are a few good subscription options (I only bought 1 month as i wanted to just try it out) and you can opt out at any time!
I would very highly recommend Tokyo Treat!
Answer: It is one of the worst ones out there. If anything goes wrong they refuse any sort of customer service. No refunds, no placements even if the box never arrives.
Answer: It usually takes days to get a response & only through email. Quite frustrating.
Answer: I had both TokyoTreat and a similar service at the same time, and I consistently found the value and variety of TokyoTreat to be better than the other subscription.

