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Tobi Reviews Summary
The company's reputation presents a mixed picture, with notable strengths in product variety and fast shipping, as many customers express satisfaction with the quality and fit of their purchases. However, significant concerns arise regarding customer service, with frequent reports of unresponsive support, issues with returns, and dissatisfaction with the quality of some items. While some customers have had positive experiences, the prevalence of complaints about misleading product representations and unprofessional service suggests a need for improvement in customer communication and product consistency. Overall, the brand could benefit from addressing these customer service deficiencies to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Good selection of style an price with excellent quick delivery. Thank you
Cute clothes and worth a good amount, one didn't fit but I was able to return it and get store credit
Good experience but the bell I purchased is of poor quality. It broke the first time I wore it.
Pretty good overall! Nothing went wrong and it was fairly easy.
Friendly and careful with my stuff. They did an excellent job which I never imagined. I highly recommend their service!
Shipping was free and items arrived sooner than expected.
I like the item, but they don't have a customer friendly return policy so I would be apprehensive to order again, luckily I was right about which size I should go with
The dress ran smaller than I anticipated. I was unable to return it because of the 14 days rule.
The quality of the clothing was great and quick shipping.
Items arrived quickly and return process for items that did not fit was easy and fast.
I'm in love with the dress and how fast it came to me
It was a great experience. Quick and easy. Thank you.
It was a great experience. Quick and easy. Thank you.
Very good so far i like it. The dress I ordered was pretty but the quality felt cheap
The product was really nice but ran small.
I returned it but might try again later.
Was very easy and sizing guide is pretty accurate for what I got!
Good selection per price, did not carry my size will need to alter
Good selection per price, did not carry my size will need to alter
From the business
Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members