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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 778th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

Colombia
1 review
1 helpful vote
Follow Booth T.
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Hello, i bought a wireless mouse in Tmart.com last week, i want to say something about this mouse, i think the price a little high, could you reduce next time? And to my suprise, this item can work very well all the time, and it can work with my computer, so i think although the ptice it is a little high, and i aways think it is worth to buy In Tmart. Great product, service and price.

Date of experience: April 2, 2014
Finland
1 review
1 helpful vote
Follow Bleacher R.
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I received my order Star Laser Projector Cosmos Light Lamp yesterday. Very fast shippment, excellent custom service.And The price is really competitive, you can get 3 pieces if you win the order,the rotation of the planets is not always smooth and could be worked on at the manufacturers end. I will continue to buy other items from Tmart. Thanks!

Date of experience: March 30, 2014
California
1 review
112 helpful votes
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Bad bad...
March 29, 2014

Bad bad... poor customer service. Poor quality. Poor shipping and bad attitude... they cancel order as you ask my order is not shipped... with no reason... its shame for this company... dont do any business..

Date of experience: March 29, 2014
GB
1 review
1 helpful vote
Follow Tony B.
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Spending much time on searching a fitable headset for my phone, cause have a bad experience before, quite a quiet sound make me so upset. Then also want to find a better one again. Yesterday I got bluetooth wireless headphone was really what i am looking for. With it, less boring, it makes my work more smoothly, really good device.

Date of experience: March 28, 2014
California
1 review
111 helpful votes
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I ordered my items 5 weeks ago and have not received anything! I should have read the reviews before... I sent them emails asking them were my package is... all the do is send me a stupid link to try n track my order only to find out it says invalid number doesn't exist. They say wait patiently. Honestly waiting 5 weeks isn't being patient? Are they nuts... who wants to wait 45 days to get their stuff! Ridiculous!

Date of experience: March 27, 2014
Italy
1 review
1 helpful vote
Follow Cara c.
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Wow, I was very scared to offer my information to an online retailer that wasn't well known, but I thought I would take a leap after seeing some interesting youtube videos, and I can honestly say shopping in Tmart was my favorite buy of the year! I am fully satisfied with these items and with the shop/ No cons at all! But these items, price and design were the best in the WEB at least the time of my purchase. Anyways you may want to shopping in Tmart a try. I really love them.

Date of experience: March 27, 2014
Washington
1 review
1 helpful vote
Follow Dinel B.
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I would give them 3 star but their product quality is very good so I gave them 4 for that only. I am satisfied that the price is more than cheap with free shipping! Very good service. But the delivery could be a little slow.

Date of experience: March 27, 2014
Hawaii
1 review
1 helpful vote
Follow Chloe K.
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Suction cup camera mount. It will easily hold a consumer video camera, which you can mount on the inside of a windshield or on a side window to shoot video as you drive. I haven't tried it mounted on the outside of a windshield or mounting it on the hood or roof. Not brave enough to try that, yet but I honestly think it will hold at least at low speeds. If I get a video clip shot I will post it. I have tested it with a Canon EOS 7D digital SLR and it will hold the camera in place mounted on a window, a mirror and even a side window of a car. That was with a Canon 24-70 mm zoom lens. Doubt it would hold a big 70-200 mm telephoto but I will try it soon.

Date of experience: March 25, 2014
Singapore
1 review
1 helpful vote
Follow Carina S.
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Tmart is my first time to place order, this site is a great help for a novice like me when it comes to getting the right product for what you need.So When I got my item, is was not bad, I like it and use it very well. Great communication as well. Thank you Tmart.

Date of experience: March 25, 2014
Kansas
1 review
1 helpful vote
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I bought a tablet in Tmart for my mom as her back to school present. It took forever to get here, but that was to be expected. Once it had arrived I opened it and was surprised at how small it was, i thought it was cute. I had to charge it, since it arrived dead, but I loved the color and how easy it was to handle. It was super easy to maneuver, i set up the correct time, date and weather apps all in a snap. Overall I loved this tablet, i think i might buy one for my whole family soon.

Date of experience: March 25, 2014
New York
1 review
2 helpful votes
Follow Q S.
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The website is all written in bad Chinglsih. It's difficult to know exactly what you're getting. Fortunately I'm very good at figuring this stuff out usually can decipher product features etc.

Cheap Chinese junk. That's what's being sold here. However, knowing that, I still bought some VERY cheap items and they all worked satisfactorily... some high output flashlights, memory cards etc.

I did take a chance and buy a $162 head unit for the GPS function and the backup camera function. After installing found out the DVD / CD player did not work and would not eject a disk. Fine, I wrote them...

Here's where the nightmare began. If you've ever had to deal with the Chinese, they do not like to give back money. They will do exchange but only if YOU pay return shipping. It's taken me months sometimes to deal with people in China. These people are no different. Also, they dob't speak English even passably, so communications are almost impossible... either that, or they're playing "country dumb".

Regardless, I'm never buying from these people again. Cheap Chinese crap can be bought everywhere these days, and I can get mine from someplace else.

Date of experience: March 25, 2014
Georgia
1 review
1 helpful vote
Follow Daphne W.
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Having had bad luck with another site I was doubtful but the camera travel charger arrived from China in around 2 weeks. It works perfectly and was unbelievably cheap and postage was free.

Date of experience: March 24, 2014
Canada
1 review
1 helpful vote
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Recently I got my makeup sets from tmart.com, I waited 15 days it is too long for me, Nevertheless, when I first opened the makeup bag, I am quite impressed by the amount of brushes included in it, They are very soft and fluffy, especially the big fan face brush! I like them, thank you

Date of experience: March 24, 2014
Hawaii
1 review
1 helpful vote
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Tmart is an online shopping website that caters worldwide. They have wide product offerings from electronics to even novelties. They carry alot of beauty stuff too. From bags, shoes, all kinds of makeup, and nail art tools. Seriously, if you're looking for a product, whatever that maybe, Tmart probably has it. But I was a litter disappointed with their packaging method.

Date of experience: March 23, 2014
Georgia
1 review
1 helpful vote
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Great little MP3 Player I bought it for an xmas present for my mom and use it for a car MP3 player with a FM transmitter hooked to it. But It is a little problem. Let's start with the fact that the manual consists of 1 picture, that doesn't correspond to the player. Once you figure out how to use it, you find out that: 1 - the player cannot remember where you were when you last powered it off. So good luck restarting where you were in the podcast 2 - it even forgets the settings, such as luminosity, contrast, sleep time, etc. every time you power off. 3 - the buttons are small, hard to use and unresponsive, so you need to click several times to get any response. 4 - the battery life is about 2 to 3 hours. 5 - the track and menu navigation are awful. I have had many MP3 players, they're all different but manageable. This one makes no sense. And there are a bunch of entries in the setting menu that are unreachable, e.g. setting time, phonebook, language, etc. You can scroll through them, but you cannot actually set them. Maybe given the user manual issue I mentioned first, it's just a bizarre fluke!

Date of experience: March 22, 2014
Germany
1 review
1 helpful vote
Follow Barret S.
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Recently I got a very good item from tmart, it is cool.
That was my very first time purchasing electronic products in Internet with them,
Besides very good prices and huge offer variety, they have a perfect customer service,
Good site.

Date of experience: March 19, 2014
Portugal
1 review
1 helpful vote
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This is my first shopping in Tmart.com. Because my wifMy wife's birthday is coming up. I decided to pick a watch on the Internet as a gift to her. So I order the watch in Tmart. When I received the watch, it is a nice showy piece, reasonably priced. The description accurate, and the shipping was well packaged, and promptly received. The only drawback I could find with the watch, was not the watch it'self, but the band. It is not adjustable, and is too large for my wifes wrist. I believe either the clasp should be adjustable, or possibly since it is a female watch, maybe a couple of links might be removed. We will have to take it to have this done. Not a complaint, just a observation, as it is impossible to know these things, when trying the item on is not possible such as a online order. I will continue shopping in Tmart.com.

Date of experience: March 19, 2014
GB
1 review
1 helpful vote
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Thanks T. Mart, you've refunded honestly and I am very happy about it! Very nice people working in there ;) I've received 2 products that got broken in few seconds of me doing nothing, and they refunded! Thanks. :)

Date of experience: March 19, 2014
California
1 review
1 helpful vote
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Bought T-mart Cigarette Cigar Lighter for use preparing wicks on rebuildable tanks and atomizers for use with my electronic cigarettes and am very happy with it performance. Its easy to fill and i really like the lock mechanism when i need to use both hands for small parts. Would recommend this to anyone who wants a cheap effective torch lighter.

Date of experience: March 19, 2014
GB
2 reviews
0 helpful votes
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Terrible...
March 19, 2014

Terrible... unreliable...

Don't ever buy.

Customer service diabolical

Date of experience: March 18, 2014

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China