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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 778th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Carol m.
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I ordered handheld monopod for taking photos of me and wife in nature with this nature behind us. this is ok. I've been experiencing undelivered items problem on eBay lately. So I switched over to Tmart. Tmart has been satisfactory so far. I received the items within a month.

Date of experience: May 8, 2014
New York
1 review
1 helpful vote
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Recently I got makeup sets from tmart, I really like them because they are very soft very cheap cute and very much like more expensive brushes I am very happy with what i got thank u tmart

Date of experience: May 8, 2014
Georgia
1 review
115 helpful votes
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This business is a scam that sells junk products. I purchased their TV mount that was rated to hold 100lbs - the new LED TV I purchased (5 months ago) only weighed 39lbs... So there was plenty of safety factor. Last week, the mount just broke. No warning. And dropped my tv to its death. Thank God no one was in the room when this happened because it broke the brick hearth on my fireplace and severely damaged the drywall... Did I mention my TV was shattered?.

Anyways I contacted "customer service" asking that they refund me the cost of the TV and notified them that they are selling a faulty product and that someone will be hurt or killed due to their crappy product. I received a response that told me to "have the tv repaired". I wrote back and said the TV was beyond repair, sent them a copy of the receipt for the TV and asked that I be refunded for the cost of the TV. No additional for the damage to my house - and I have been getting the run-around ever since. Different "service" reps with the same 1/2 broken english, telling me "it is our honor to help you" and "So we can solve your problem better" and my favorite "hope you can understand". I have received no less than 5 of these emails.

This busness needs to be shut down before their products get someones child killed - and before any more hard working American's dollars end up in the dumpster with my sh*t TV mount and LED TV.

Date of experience: May 7, 2014
Hawaii
1 review
1 helpful vote
Follow Nicola A.
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Shopping on tmart is very affordable. Not long ago, I purchased a makeup eye liner and eyeliner brush set. Seeing as how I got this as my free gift, I can't complain. The brush wasn't so great, but I had my own. Overall, it went on smoothly, and fairly thick. Just make sure you set it with a primer, or an eyeshadow so it doesn't fade. I really liked it, and can't wait to buy more when I run low on what I have already, which should last a long time.

Date of experience: May 7, 2014
Florida
1 review
111 helpful votes
Follow Fred R.
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I ordered a total of 5 items. The leather case for the I pad mini was excellent. The other four items were garbage. The 2 voltage testers never worked and the same for the stylus pen for I pad. The protector screens for the I pad were impossible to apply without air bubbles.

Date of experience: May 6, 2014
California
1 review
125 helpful votes
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Tmart scammed me
May 30, 2014

Tmart scammed me. As you can see Here you assume you're reading authentic consumer opinions. But you are NOT because the positive reviews are written by Tmart associates, this making Tmart's practice even more deceiving. Tmart.com scam and the fake positive reviews posted by Tmart.com will end soon as the investigators discovered this scam and working on putting an end for it as you may read in New York Times ( Give Yourself 5 Stars? Online, It Might Cost You) and you may go to:
Www. Nytimes. Com/2013/09/23/technology/give-yourself-4-stars-online-it-might-cost-you. Html?_r=0
The investigation revealed a web of deceit in which reviewers in Bangladesh, the Philippines and Eastern Europe produced, for as little as a dollar a rave, buckets of praise for places they had never seen in countries where they had never been.
As Tmart does In some cases, Tmart.com bribed their clients' customers to write more fake reviews, giving them gift certificates for their trouble. They also went on review sites that criticized their own fake-review operations and wrote fake reviews denying they wrote fake reviews. And this what is happening here. Tmart is nothing but fraud.

Date of experience: May 2, 2014
Germany
1 review
2 helpful votes
Follow Bradley R.
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I originally wanted to buy a voice recorder to take notes in class with. So I order a 8GB Keychains Digital Voice Recorder in Tmart.com. I did not think this product can not only record, but also 8G of memory, I did test, and filled with a battery, actually you can use 15 hours, this I was particularly pleased, and sometimes a whole day out, charging is not very convenient, it makes me satisfied. I was satisfied with this shopping.

Date of experience: April 29, 2014
GB
1 review
1 helpful vote
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Ordered one cable, I received it. Look nice, I was able to charge an iPhone 4s and 3G with this cable. Looks very similar to the factory cable. I was able to sync my iPhones to my PC. So far no issues.

Date of experience: April 29, 2014
Hawaii
1 review
1 helpful vote
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I bought these about a month ago and I love them! They are super soft and such a amazing color for the first week I was afraid to even use them because of how pretty they were but when I finally got around to use them they were simply amazing! It makes me want to wear makeup more!

Date of experience: April 29, 2014
Germany
1 review
1 helpful vote
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It was a good experience to buy from Tmart.com. They have a kind professional customer care department to make your inconvinients, if any, with your order, an excuse for you to note the positive attitude of Tmart to resolve customer's issues.

Date of experience: April 28, 2014
GB
1 review
1 helpful vote
Follow Toney B.
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The controller operates perfectly for many games. The quality is good. I bought red ps3 pad, and it works great better than I have expected since this is not an original item. There is only little visual differences compare to original one, but it is not crucial. Price is great, so this is good choice.

Date of experience: April 28, 2014
Indiana
1 review
2 helpful votes
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I've ordered twice from here. I was very disappointed that one of the items I ordered was misrepresented on the site. It, like the other items in my order, said that it shipped in 1-2 days and would arrive in 5-7. The other items did as such, but of them didn't arrive with the order I emailed to inquire. They said it was being shipped from Hong Kong and it would actually take 30 days. It should have been labeled like that on the site like the other products that are shipped from hong kong and not their US warehouse. Not shopping here again.

Date of experience: April 25, 2014
Bulgaria
1 review
1 helpful vote
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I love traveling
April 24, 2014

I love traveling. I am a girl and do sometimes tend to overpack but I have gotten way better. Though one thing that can be frustrating especially for those long trips are weight limits. Fortunately, Tmart is here to help me out with their awesome selection of luggage scales.

Tmart is a great website that has a wide variety of gadgets from cameras to kitchen scales. They're all reasonably priced, too. I chose one of their luggage scales because I knew I would get a lot of use out of it. It actually took me a bit to get because apparently all of the CVS's near me had a weird battery shortage. But once I found the battery the scale worked great!

Tmart offer worldwide free shipping as well. I always love when an online store offers free shipping. It makes me feel better about my purchase.

Date of experience: April 24, 2014
GB
1 review
1 helpful vote
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This is the first chinese tablet that i own. The tablet arrived in a box packed neatly with all the accessories as seen in the pictures. The tablet screen was nicely wrapped ensuring that the screen is protected, keeping the tablet in perfect condition
Conclusion
This is definitely worth it for anyone who wants a cheap tablet to watch videos on. Very value for money, good price at GBD50.

Date of experience: April 23, 2014
Saudi Arabia
1 review
1 helpful vote
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I recently purchased one of mini video camcorders. I am amazed at how good the resolution is and how easy it is to use. I am planning a vacation where I will be doing some sightseeing, driving through the mountains. I plan to use the mini camcorder to record some of the road trip. For the money I paid and the quality of the product, I give this mini camcorder 4 out of 5 stars.

Date of experience: April 23, 2014
GB
1 review
120 helpful votes
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Feel down
April 22, 2014

Feel down. Ordered something from http://www.tmart.co.uk/ and it never arrived. Then was told patiently to wait as it can take up to 45 days. Ok waited this long and now they are saying I have to chase things up with the post office and get proof that I didn't receive it. Contacted royal mail and they told me the correct amount of shipping wasn't paid and I will have to pay this to to get the item. Even though the item was advertised as "Free shipping". Dont know how much this is going to be as my Post Office is closed until tomorrow. I will never buy off a country based abroad ever again because when something like this happens your basically f*****

Date of experience: April 22, 2014
GB
1 review
1 helpful vote
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I recently purchased light and it was delivered a week ago. The free shipping takes FOREVER to the UK, but the wait was worth it. A friend too recently purchased an almost identical light that set him back about $100. The light is EXTREMELY bright on high and I do not see the need for that bright of a light in an urban setting unless it is used for some sort of self defense purpose to temporarily blind someone. The high can only be properly used in wide open spaces like a rural setting. The low is still very useful and bright compared to other older LEDs. I did not find the SOS and strobe useful. In fact it is annoying to have to cycle through them to get to the setting you want. All in all I love this light and would highly recommend it to everyone needing a very bright flashlight. I am going to buy more for a backup and gifts.

Date of experience: April 22, 2014
GB
1 review
1 helpful vote
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Recently I got 24 colors Nail Art Polish Varnish Paint, the price of this nail polish was good, the Quality is a different story... I plan to still shop this site, but no longer nail polish... this nail polish is great for little girl 4 to 8... and also they are smaller than they appear but both features are useful and handy.

Date of experience: April 22, 2014
Missouri
1 review
1 helpful vote
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Good Product
April 22, 2014

Good Product. The BEST PRICE EVER! HATE that it takes so long to get here( 15 days) But overall, I Love Shopping with Tmart Guys (and i will continue to do that) Thumbs Up.

Date of experience: April 21, 2014
California
2 reviews
1 helpful vote
Follow Kirsten J.
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I read the reviews on this site while I was waiting for my order (PC tablet cover) from TMart... I wasn't sure if I should challenge the credit card transaction (I didn't use PayPal so I only had so much time... I decided for $8, I could wait and see if it arrives). I placed my order on March 28th and emailed the company for a follow-up b/c the "status" kept reading "processing"... I was emailed back a tracking number through the Asian postal system, which basically told me it was mailed. I wasn't sure how long it would take in the mail. I received the cover on April 15th. The price was very low but I didn't know I was ordering from Asia or I most likely would not have placed the order. The cover is perfect, though - it's leather, fits perfectly, I love the color and it's a high quality cover for the price.

Date of experience: April 19, 2014

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China