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TJ Maxx Reviews Summary
The company enjoys a mixed reputation among customers, with positive sentiments highlighting the quality and variety of products available at competitive prices. However, numerous reviews indicate significant dissatisfaction with customer service, particularly regarding online order fulfillment, long shipping times, and complications during returns. Many customers expressed frustration over unhelpful staff interactions and poor handling of defective items, which detracted from their overall shopping experience. This feedback suggests a need for improved training for customer service representatives and more efficient processes for managing online orders and returns to enhance customer satisfaction.
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I read a lot of people are having financial issues with TJ Maxx. One of the reason might be their hiring practices. If you been to the Chula Vista TJ Maxx, and encountered an employee named Shanera Gomez, you might want to check your statements. Shanera is claiming on Indeed.com, to be employed at TJ Maxx, Chula Vista. Why should you be concerned? Shanera has connections to a well known street gang, and a professional identity thief. Not the person you want processing that loan app. Shanera is a multiple convicted criminal with an outstanding warrant of over ten years, in Georgia. She is also a convicted child abuser. She sexually abused her own four children and they where thankfully removed from Shanera's care, by C. P.S. (just in time). Why would TJ Maxx risk the customers security? I contacted their headquarters and they seemed unconcerned. From what I see and evidence on other blogs, TJ Maxx does not care who they hire and how it affects their customers. I would avoid the risk.
Shanera is claiming to still be employed at TJ Maxx is Chula Vista, as of 08/17/15. She has posted her resume on indeed.com. She is looking for employment in the San Diego. Area. Potential employers need to do extensive background checks for her family, criminal past, previous employers, references and especially her credit. Shanera is incapable of telling the truth, and needs to be fully vetted.
Love shopping here. Its hit or miss for brand name things but have scored so many great things for the whole FAM. Bottom line is if you want great brand name stuff on the cheap... go for it. They get multiple deliveries per week. Worth your time. Gave it a four BC of hit and miss.
Where I shop for almost every occasion! Always a good find.
I have never ordered online but go to the T. J. Maxx store in several places in Nashville and now Mt. Juliet, TN.
I have purchased many things over the years from a cashmere fur trimmed scarf to salt and pepper shakers and have never been disappointed.
I love T. J. Maxx! They have an amazing handbag selection. Return policy is great, they never question and always credit customer back.
I shop here from time to time. Great service and customer service is always willing to help me find what I am looking for.
I am pleased with the service and clothing. I have been a loyal customer for years! Highly recommended!
Love everything keep receipts for returns usa sizing
I love going to T. J. Maxx just to wander around. They are always getting in new and exciting products, especially the designer label clothing. I never fail to leave with an item or two I just couldn't pass up.
Customer is good, returns are accepted with no problems.
I love T J Maxx! I always find great deals in women clothes and house holdown items.
Love to buy home items and accessories. Unique items at great prices.
I recently bought a bridesmaids dress online, never having bought anything from T. J. Maxx online, let alone a dress online ever. It was a great experience. The reviews on the dress were spot on, which enabled me to make the purchase. When i got the dress it looked just like the picture and fit perfectly. I couldn't be happier!
Omg! The T. J Maxx in Georgetown is horrible like why did I even waste my time! There they really need to sort there clothes properly. They have no comstumer service there please don't go!
When I moved this past summer to my first apartment, I was left with the daunting task of furnishing it after the hefty expenses of paying broker's fees and security deposits. I had always considered T. J. Maxx a clothing store in past years, but when I ventured toward the decor section, I realized it was SO much more. Not only were they able to fit my budget, but they made my vision of the first apartment come alive. I continue to get compliments on my furnishings today, and I proudly tell them where I found them. And should I relocate at the end of this lease, I know my house will always be a home with what I got at T. J. Maxx.
A nighmare to navigate the clothing. Always out of order and the dust bunnies are just unbelievable. Dressing rooms are discussing. Hilton Head store.
Good Products, good discounts, and no problems with returns
I find the store charming, unusual items are available at a very
Nice price for quality. I have been able to return unused items
For over 6 months. I sent some to my daughter, she is always late
Returning items to me.
The help is always pleasant. I enjoy my trip there
One of my favorite places to shop! Terrific buys and great deals made even better through eBates!
I've found some very very nice deals on quality and stylish clothing over the years!
I like the variety of merchandise they get in, but still a bit pricy on some clearance items. All in all a great store.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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