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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,840
shipping
28,804
quality
29,364
This company responds to reviews on average within 1 day

Instant Feedback

531,087 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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A+
March 10, 2025

Ordered tires for an old car that worked out perfectly. Very happy with results and look forward to getting more parts for my wife's Jeep.

Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Easy Ordering
March 10, 2025

Excellent, I used the mobile installer last time. Option not available this time.

Date of experience: January 1, 2023
Maryland
3 reviews
0 helpful votes
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Great
March 10, 2025

Always great experience from tire rack my go to online. Have and will always use tire rack

Date of experience: February 19, 2025
Massachusetts
1 review
0 helpful votes
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Tire Resource
March 10, 2025

TR is a great place to research all the tire options for your car rather than walking into a store and just picking one off the wall or taking whatever the store is pushing that week.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Such a pleasure to deal with you for the past 10 years
March 10, 2025
Updated review

Great experience with this company over the past 10 years plus thank you

Date of experience: February 28, 2025

Great service
March 9, 2025
Previous review

I have using Tirerack for more than 10 years Great service as always.

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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Great price and fast shipping
March 10, 2025

SST brake lines fit perfect. Packed well and shipped quickly.

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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Great experience
March 10, 2025

Previous experience was great since I did not know what to expect

Date of experience: February 28, 2025
Ohio
1 review
0 helpful votes
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Great job
March 10, 2025

Fast and accurate knowledge and service
Great pricing thank you

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Worthless warantee
March 10, 2025

I had been a loyal customer of Tire Rack, but, 2 or 3 years ago, I had a puncture that made the tire unusable. I filed a claim under the road hazard warantee - I had a puncture on another vehile but as the first claim was not being honoured I did not file in order to avoid further confusion. After repeatedly contacting the warantee company, and after about 6 months or more, they finally paid, but the second tire was now too late to claim. This was altogether such an unsatisfactory expirience I have bought tires at Walmart since.

Date of experience: October 1, 2021
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Michigan
1 review
0 helpful votes
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Repeat customer
March 10, 2025

Purchased these same tire for my pick-up truck. They work well.

Date of experience: June 1, 2024
North Carolina
1 review
0 helpful votes
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Quick!
March 10, 2025

They delivered my Tire next day and had incredible customer service.

Date of experience: February 25, 2025
Missouri
1 review
0 helpful votes
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Smooth and easy transaction, like always. Prices could not be matched locally.

Date of experience: February 28, 2025
Missouri
1 review
0 helpful votes
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I am always excited to place an order and then receive it almost always within two days.

Date of experience: February 28, 2025
Michigan
1 review
0 helpful votes
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Ease of use
March 10, 2025

Shopping TireRack saves me the hassle of arguing with a salesman about what my vehicle needs and what would fit.

Date of experience: February 28, 2025
Connecticut
1 review
0 helpful votes
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Excellent!
March 10, 2025

All went smoothly from ordering to delivery to installation.

Date of experience: September 17, 2024
Virginia
1 review
0 helpful votes
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Activity Specific
March 10, 2025

Get specific with drivers activity. Do you race? Autocross, drag race and drive on street

Date of experience: February 28, 2025
Wisconsin
1 review
0 helpful votes
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Great
March 10, 2025

Great and easy to order from, free shipping. Will order again.

Date of experience: February 28, 2025
New Jersey
1 review
0 helpful votes
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So easy to order tires and the proces can't be beat. I've scoured the internet and talked to local dealers and still, Tire Rack has the best prices and best in stock. Free Road Hazard Insurance can't be beat either.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Amazing company!
March 10, 2025

Great tires, Great price, Smooth shipping and on time!

Date of experience: February 28, 2023
Florida
1 review
0 helpful votes
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A Tire Rack representative named Jonas assisted me with choosing rear tires online and they are working perfectly.

Date of experience: February 25, 2025

Great tires for a great price
December 4, 2024
Previous review

I wanted nice tires for my 1959 Oldsmobile project. I sorted out options with a helpful Tire Rack rep and placed my order. I'm very pleased with the end result.

Date of experience: November 30, 2024