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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tire Rack is my go to for convenience when I need to shop for tires. I have purchased tires for all of my cars from this site. I appreciate the quick shipment (next day for me) and they ship directly to the installer shop right down the street from me. Customer service is always on point when I had questions, and the prices are great.
I called and spoke to Todd, asked that he could get my tires to me as soon as possible. I received them before noon the very next day! Thank you so much.
Always great to order from Tire Rack. Quick ship. Great products. Tires, TPMS.
I've always been impressed with Tire Rack. They've actually called me if I've ordered the wrong tires. Their prices are competitive and their service is excellent.
Delivery of tires was 2 days later than initially scheduled. Delivery times kept getting delayed even though the product was only about 5-10 miles from me
Tire Rack is an excellent resource for researching the best tire options to match the intended purpose of one's vehicle, the driver's expectations, and the anticipated conditions the vehicle may encounter over the lifetime of the set of tires. They back up the decision-making with fair pricing and excellent service.
I've ordered tires on the past and now shocks. Always good service and fair prices. And often free shipping. Reliable source for automotive merchandise
If someone wants feedback they can call me on *******898 (regarding a previous order Order Number: UF*******). I will not be buying from this site again due to the rediculous process you put people through after sending them a faulty tire.
Hi Armin, thanks for reaching out. We’re sorry to hear about the damage to your tire and a member of our team will be reaching out.
The fact you get to choose what options fit your budget is a huge relief, options are endless and all seem to be quality options.
Easy to browse, easy to decide, easy to order! Prices were comperable or even better then others.
Extremely easy to select tires for your car. The website provides useful recommendations to help make a decions. Reasonable prices with Quick delivery.
Ordered shocks and installed them myself on a 2015 F250. Everything went together very easily and just as expected. Shocks are working great on this work truck that carries a little more weight than the normal truck.
The new shocks fit great. The only issue we had when installing them was that the front shocks were not compressed, so we had to compress them by hand to install them. Otherwise, we had no issues getting them installed, and this was my first time changing out shocks.
I searched for tire size and it didn't show the desired tires. After searching again in a different way, the tires showed available. Needs to come up with the correct results the first time.
Service has been quick. Products have been as described. Occasionally the prices are a bit higher than other places, but most reasonable. I consider tirerack to be a reliable and trustworthy source.
I've been a customer for 15+ years; I can't explain how great it is to get name brand tires in 1-2 days. Customers have no time to wait; ever. Neither do I.
I've made two previous purchases with Tire Rack and each transaction has gone smoothly, with my tires being delivered quickly. Plus it's always easy to deal directly with a real and helpful human either by phone or via live chat.
Wide selection, best prices, fast shipping, great customer service and honest warrenty. I have been shopping Discount Tire Direct and Tire Rack for more than 10 years! Another satisfied customer.
While their prices are no longer a great deal (their prices are typically fair these days), their service, inventory, and connivence are excellent. The other thing I like about using them is they often had agreed installation partners which will honor fair agreed pricing... Cold calling looking for reasonable installation pricing can be eye opening, even at the same locations TR recommends. I've found the same locations will quote 2x-3x as much if it weren't for their agreed pricing with TR. All around, I have found TR and WM to be the two best places purchase and have tires installed, but TR's CS is by far the best out there!
Love the selection of tires and the informative testing done. This helps me select the correct tire for my SUV for the driving conditions I encounter. The road hazard insurance is a super nice plus.
Just put a claim in and the process was fast and easy. Love your quick service.
Took a long time deciding between three tires. Came back to it a week later (this stuff is expensive sometimes you need a minute LOL) and it reset everything I did. So I had to research it all over again because I didn't write anything down. Good for me though, I found a cheaper tire I didn't look at last time I think was a better choice.
Thanks for sharing your experience, Justin. We’ll pass this feedback along so we can keep improving and hoping the rest of the order runs smoothly.
Too many screens, billing and shipping and payment could have been just one page and Billing Same as Shipping should be an option.
I really appreciate and use all the data provided for tire specs. Very helpful for everything from stock replacement to custom applications.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for contacting us, Joe. We understand how frustrating unexpected delivery issues can be. We will have your order reviewed. Thanks for choosing us — we appreciate your trust.