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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,785 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Best place to order tires
March 19, 2025

Great website, easy ordering process. Highly recommend. This is the only place I'll buy new or replacement tires.

Date of experience: March 9, 2025
Arkansas
1 review
0 helpful votes
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Excellent customer service
March 19, 2025

I once placed an order that was not in stock, they helped me choose a tire that was in stock and expedited the shipping for me. Excellent customer service

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Awesome experience
March 19, 2025

Quick and easy to complete love the fact that I have the options for the difference installations I was able to book my appointment right away

Date of experience: March 16, 2025
Pennsylvania
1 review
0 helpful votes
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Great source!
March 19, 2025

I've been able to find some high quality well priced accessories to really finesse my cars, and I go nowhere else for wheels and tires! Five stars!

Date of experience: March 9, 2025
North Carolina
1 review
0 helpful votes
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I just filed a road hazard warranty claim that was immediately approved. I've now ordered a replacement tire from TireRack and it will be at my installer in two business days.

Date of experience: March 9, 2025
Pennsylvania
1 review
0 helpful votes
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Road hazard
March 19, 2025

I had a side wall bubble out 5 miles after installing tires when I called to cover under road hazard they immediately try to jump to it's the installers fault

Date of experience: March 8, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out to you directly.

Wisconsin
1 review
0 helpful votes
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Easy to deal with
March 19, 2025

Ordered snow tires and rims package for a vehicle and they came just as they said

Date of experience: November 1, 2020
Florida
1 review
0 helpful votes
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Fast and easy
March 19, 2025

Always has inventory of the sport tire I need for my vehicles.

Date of experience: March 9, 2021
Illinois
1 review
0 helpful votes
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Great resource for the DIY'er
March 19, 2025

Tons of parts in stock no matter what you're looking for. Always happy with my purchases

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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Web site easy to use
March 19, 2025

Impressed, site improved from last time I order tire, much easier

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
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Service and shipment
March 19, 2025

No issues with the shipment to my home on the previous order. Also easy to order and available stock

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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My Jeep
March 19, 2025

Fast shipping and great prices
I had prices quoted from five other tire companies tire rack beat their price

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Easy and good deals
March 19, 2025

Easy to ship to installer. I use tire rack b/c my body shop says they even use tire rack

Date of experience: March 9, 2025
Nebraska
1 review
0 helpful votes
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Great tires!
March 19, 2025

I have use Tire Rack many times! Great prices! Very user friendly website! Quick shipping! I Will be back!

Date of experience: March 11, 2025
Massachusetts
1 review
0 helpful votes
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Always a great experience
March 19, 2025
Updated review

Always has gotten tires that fulfill my requirement for traction,wear and noise

Date of experience: March 9, 2025

Quick and easy to compare and order tires
September 28, 2024
Previous review

Quick and easy to compare and order tires

Date of experience: September 18, 2024
District of Columbia
1 review
0 helpful votes
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Great
March 19, 2025

Thank for the service thank you again for show the great service to help
Other as well

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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Excellent service
March 19, 2025

Fast, friendly, excellent service and better pricing the the dealership

Date of experience: May 9, 2024
Michigan
1 review
0 helpful votes
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This place is rad
March 19, 2025

Phenomenal pricing and options. Super easy delivery and website.

Date of experience: March 9, 2025
Georgia
1 review
0 helpful votes
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Easy to Use
March 19, 2025

Website is easy to use. It would be better if you could make a direct link tot he replacement tire from a previous order to improve the process.

Date of experience: March 9, 2025
Iowa
2 reviews
0 helpful votes
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Fast friendly service
March 19, 2025
Updated review

I appreciate the driver reviews and the tire rack testing so I can choose the right tire for the right price.

Date of experience: March 9, 2025

Works for me
December 1, 2024
Previous review

Could not find the tires i needed locally. Tire rack set me up with an installer and recieved my tires promptly at the installer. They were as advertised. Fast friendly service

Date of experience: November 21, 2024