Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple and easy to use when you do the pick up option this is the 4th set of tire I am picking up
Reasonable prices and ease of use for the website makes it a unbeatable combination
Great experience easy to use and like that you can compare tires making it easy to make a decision
Website easy to navigate, plenty info for research...go to site for tires.
Reliable and accurate,seamless ordering with hassle. I would order again.
The fastest shipping I have ever experienced. The checkout is easy, And the price couldnt be beat.
The tire comparison feature is great and really helped me narrow down exactly what would best suit my needs
Fast n easy affordable good warranty always available good financing options
Online site is easy to deal with, and I xan just buy the tires I want.
It was easy to find the tire and rims that I need the other combination order process.
Excellent pricing, plenty of product to choose from. Quick shipping along with the complete to your door price shown for Canadian customers.
Fast delivery and price, availability, quantity,location,
Good price and inventory. Fast delivery, i always shop in tire rack
The combination of intelligent in house reviews, plus real word opinions from customers is very nice
Delivered fast & on time! It's hard to trust where you can order wheels online! My second set of rims & tires from tire rack!
Several years back ordered tires for discounttiredirect.com and from tirerack.com, both experiences were good-came quickly- easy process. Time for new tires, came straight back to Tirerack since they bought Discount (or vice versa)
Bought tires for my other car and the order came without delay
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

