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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I like the wheel/tire configuration tool and package option. Assuming that all goes well with installation, I will be quite satisfied. The installation scheduling is also helpful as it saves me from calling the installer. Happy that TireRack has joined Discount Tire.
My tires arrived on time as promised. The tire quality was as described on the site, and the customer service was outstanding. The entire experience exceeded my expectations.
Brought tires and got free warranty and it was honored right away 😁Shocking me though it just selling point that wouldn't be honored. But it was I recommend tire rack whole heartedly
I bought these off their website because they were cheaper than my dealership and most others sites. They work great, only issues were with the installation which is not tireracks doing.
I was pleased with everything regarding Tire Rack. FEDEX on the other hand delayed the shipment by about 3 days. My only suggestion would be to use UPS instead. Satisfied with the price and satisfied with the product. The installation at Discount Tire went well too.
Good price, free shipping. Hoping for a good install experience
Ordered a winter wheel and tire set back in2007. Tires came quick all mounted and balanced. All I had to do was put them on the car. They worked very well on a 2007 Mazda Miata.
Have ordered several times from tire rack.
Always a good experience
I did have a problem on one order I placed but it was handled quickly and to my complete satisfaction.
Purchasing tires and Tire / Wheel packages for years with Tire Rack. Tire Rack has always delivered when promised. Been a repeat customer for over 15 years.
Unfortunately, I have had 2 aftermarket allow wheels develop cracks leading to air leaking. Very frustrating in the winter. No one seems to be making steel wheels for my Audi, but Tire Rack had acceptable price on a set of closeout wheels.
Tire Rack offers a great service. The selection is tough to beat, the prices are fair, and the network of installers is workable. I'll continue using Tire Rack for a long while.
I appreciate that prices and reviews are easy to find and use as I research tire options. I also like that they have approved installers.
Searching for new wheels for my daughter's car was a struggle on other sites. TR is very user friendly, priced fairly and delivers a great product promptly.
Very user friendly site and check out was a breeze.
Ordering from Tire Rack has always been the easiest method to get the tires I need quickly and with zero issues from the comfort of my own home with no hassles from salespeople at the tire stores..
Tires were received on time, installation at discount tire was great. Currently experiencing the RHP (road hazard protection) and hope everything goes well
I ordered a set of tires earlier this year and my order was delivered to my selected installer timely. The process was very smooth.
Easy to use and compare and lots of selections
Easy purchase every time! The last time I ordered the wrong size tires but CS rep was super helpful and made my return super easy!
The amount of detailed product information Tire Rack provides, along with their extensive testing, makes Tire Rack my go to for tires. The heat cycling and tire shaving services are greatly appreciated when buying new rubber for my autocross car. And the prices don't hurt, either!
This is SOOO easy and convenient, and also a great deal. I love how the installer shop has to honor the usually great deal installation price I received from Tire Rack. Love it!
Quality products, quality website + services, quality warranty, quality facilities, love the $10 rebate per tire for picking up at DE location.
Only had good experiences with tire rack. Will continue to give them my business.
Did you know on mobile, when you plane an order a discount shoes up that you can't see unless you scroll up? I almost didn't complete my order. You should work with design and engineering. I'm on Chrome.
Great filter and comparison, warranty is no cost (I have used it twice), fast shipping. My local shop will install, but the mobile option is great too. I have used it twice.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

