Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy website to order from. Simple and straight to the point.
It's always a smooth experience shopping at tire rack great site
Easy to use website. Had the tires for my car. Pleased with the services.
Great price and easy to use website.
Great selections, great prices, easy to navigate, best place for tires.
Very easy and reliable company to shop for tires! The best is the free shipping to my home.
LOVE THIS PLACE!
EASY, CHEAPER AND THE BEST TO BUY TIRES!
Forced to leave a review. Not comfortable with that
*******
My tires aren't enrolled to road hazard and I placed an email and was never answered now i have to buy tires out of pocket bought 4 tires in august 2023 and tires dont show up on my road hazard account
I have never been disappointed with the selection of tires, tire reviews by comparison and overall service - even when something wasn't right (rare), they fix it fast.
I like that I can research and compare the right tire for my vehicle. Tire Rack's unbiased reviews are amazingly informative to every detail a buyer would be consider. They do the work and I feel confident that I am spending money on the best I can get for my vehicle.
I habitually purchase from Tire Rack based on predictability in the prices and speed of service.
Quickly found the tires required and the installation ease of choice made the experience efficient and pleasant.
Both Corvettes 2004 and 2007 will now have Continental Extreme Contact DWS 06 Plus. Both cars are drivers and the first set, last year, have been great.
I've used tire rack for almost 20 years always a great experience.
Awesome service. Even received a call from a real person to verify that my order was correct due to the fact that I was getting tires and rims that typically wouldn't fit my vehicle.
Previous experiences ordering tires through Tire Rack were always pleasant. Never had any issues
The service was perfect. I did not have to leave my home and it was done quickly and efficiently.
Great commerce site! Easy to navigate, etc, and the deals are awesome!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and a member of our team will be reaching back out.