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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,698
shipping
28,662
quality
29,222
This company responds to reviews on average within 1 day

Instant Feedback

528,686 reviews

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Florida
2 reviews
0 helpful votes
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The installation was nowhere near accurate
Here are more characters

Date of experience: January 3, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Ohio
1 review
0 helpful votes
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Easy, Fast and great to work with
March 30, 2025
Updated review

Easy, Fast and great to work with. Delivered when expected, with no problems.

Date of experience: March 15, 2025

Easy process to ship tires to my installer
March 24, 2025
Previous review

Easy process to ship tires to my installer.

Date of experience: March 14, 2025
Alabama
1 review
0 helpful votes
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Always good selection
March 30, 2025

It doesn't matter if it's my gtr m3 Lexus or pawpaws truck they always have the tires I need at the best price

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Nice
March 30, 2025

Great product, nice price, fast shipping, and everything was right.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Great place to buy tires, easy to shop, every tire one could want

Date of experience: March 20, 2025
Washington
1 review
0 helpful votes
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Glitch
March 30, 2025
Updated review

I had it narrowed down to two different tires, your site would not let me order them more expensive tires telling me that they were bigger than 35 inch outer diameter when they were only 26 inch diameter, trailer tires. When I went with the closeout tires, everything identical with the size and the shop, it let them go through appropriately. So I guess it actually saved me some money.

Date of experience: March 20, 2025

Convenient
December 20, 2024
Previous review

Very easy to find the best prices on hard to find tires, specifically snow tires I was shopping for two of my vehicles.

Date of experience: December 9, 2024
New Jersey
1 review
0 helpful votes
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Great service
March 30, 2025

I am a long-time customer of Tire Rack. I have purchased many sets of tires from you.

Date of experience: May 20, 2023
New York
1 review
0 helpful votes
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Happy Customer
March 30, 2025

Only that of excellent customer service (CS); I am a repeat customer. Like that I can have free shipping of tires to my auto shop of choice. Thanks again for CS.

Date of experience: February 5, 2020
Alabama
1 review
0 helpful votes
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Great as usua!
March 30, 2025

I've bought several sets of tires from TR. All have been great

Date of experience: March 20, 2025
Pennsylvania
1 review
0 helpful votes
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Great prices
March 30, 2025

Great deals. Especially when they have sales. You can pay 1/3 of the price

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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Have bought several sets of tires for vehicles. Also tires fore boat trailer with no issues.

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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I live seeing specs and reviews on my tires before committing to the purchase but feel for the cost it should include free installations. There should be more authorized installers as well. Its already more expensive to have to pay for the mount & balance but it's necessary to add alignment as to avoid unnecessary uneven wear on the tires increasing the overall cost more.

Date of experience: March 20, 2025
Washington
1 review
0 helpful votes
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Tire Rack is very easy to navigate.
March 30, 2025
Updated review

This is my second set of tires from TireRack and the process is amazingly easy!

Date of experience: March 20, 2025

Tire Rack is very easy to navigate.
December 9, 2024
Previous review

Things that I need are always in stock and blowout sales are amazing.

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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N/A
March 30, 2025

Great, no problems, fast shipping, packaged correctly, will use again

Date of experience: March 20, 2025
Texas
1 review
0 helpful votes
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Great place
March 30, 2025

Easy and simple, good customer service. Fast delivery. Love them.

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Great way to shop for tires!
March 30, 2025

Straightforward shopping experience. Great future tire damage issue coverage for a couple of years--I've made use of these benefits.

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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Good service
March 30, 2025

Every time I order from tire rack my tires come promptly and they are exactly what I need

Date of experience: March 20, 2025
Connecticut
1 review
0 helpful votes
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Everything Great!
March 30, 2025
Updated review

Very Good always satisfied! Great service all the time. Thanks

Date of experience: March 20, 2025

Thanks for the great service
June 30, 2024
Previous review

Thanks for the great service.

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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Easy check out
March 30, 2025

The selection was good, received all four tires at the same time.

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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Very good service
March 30, 2025

Awesome
Talked with sales person
He was very very helpful
3 rd time buying

Date of experience: March 20, 2025