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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great operation Have purchased many tires. Great online help and delivered on time. Eliminates aggressive tire shops from over pricing
Early Dec I ordered 2 tires. For some reason only one showed up. When I notified them of this problem, they immediately sent me a replacement tire. They have great customer service and also the best prices for the tires I needed.
Experience was hassle free. Website was very user-friendly with many options tire shipped fast and if for any reason, you did have to call them the staff was knowledgeable and friendly.
Best prices, plus free shipping is a huge plus. Tires arrived quickly. Just no complaints. That's why I keep coming back to Tire Rack
I have had my previous tires for almost 6 years and have had no issues at all, my experience online was easy and went smoothly. Installation was simple and pain free, so I'm using this service in the future anytime we need new tires for cars in the family.
This is the third time I've worked with the Tire Rack team and it's always been a positive experience. Everyone I've ever dealt with has been knowledgeable and very friendly!
I've had a number of interactions and purchases. Today, I had to make a warranty claim for the first time and it could not have been easier.
Tire Rack advisors were consistently knowledgeable about the vehicle fitment, tire performance and the status of their website and inventory. Coupled with an excellent website that enables quick comparison, review and test result access I was confident I was selecting the best tire/wheel combination for my vehicle and driving conditions. Without tire rack I would not have known that I was not limited to the OEM wheel/tire size which was limiting my tire selection.
Website is good and ordering and shipping have been fine. I've never needed customer service support. I have just submitted a road hazard claim for a tire and, so far, that has been painless, as well.
I have an Old Car. I ordered wrong tires due to a body modification I did not account for. Tire Rack picked up old tires and provided the new ones the next day. Prices were fantastic but the service is equally great!
Great sale. Makes it so much easier and convenient to shop at home and cant beat the warranty. I'v e been a customer for over a decade.
Easy and fast 100% digital purchasing experience. Found the tires, reviewed the rating, selected installer address, added payment method and done. Less than 10 mins. Tires to be delivered the next day to my preferred installer. My 3rd set of tires ordered from tire-rack. 6 star experience!
I always shop at Tire Rack for all my vehicles. Great prices, site very easy to use, fast shipping. Payments are hassle free. Love how the rebate program works.
I really needed tires and my car takes a weird size. This service let me make payments. So I was able to get all new tires right before Christmas.
Excellent retailer. This is a dumb survey prompt however, because it tricks you into clicking a simple star rating, then demands you enter 20 characters into this field. There, you got more than 20 characters. Please fix your survey.
Great price, easy process, and installers were obviously instructed by Tire Rack to make it clear, easy, and communicative. Estimate of installation was accurate. I've bought a lot of tires from Tire Rack and always satisfied.Thanks!
Previous installer broke 2 tire sencers
Not enough experienced workers
They did what they could
But high tech car i would not bring here
Tire Rack had a large volume of information about each tire and made it easy to compare brands for performance characteristics!
This ordering site is among the worst that I have ever used. It is unnecessarily complex in insisting that I state the vehicle. I've been using Tire Rack since about 1980 and have never ordered the wrong tires. Just get over it!
... Except for Discount Tire:-/ I've bought probably 5-10 sets of tires from TR. Everything was great until the DT acquisition. They did many things wrong including installing the back on the front, mounting direction-specific tire backwards, etc. I don't remember all the things that went wrong, but I do remember it took me something like 4-5 visits to the store to get all the kinks worked out. Seems unbelievable to me that they couldn't do it right the first time. Anyway, I like the TR part of the whole TR+DT team a lot.
The website is very easy to navigate and the prices are great!
This app forever changed the way I order tires. I had the best experience last time. And the team at America's Tire in Martell was fantastic, very friendly and courteous.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

