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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Installation wasn't the best. When I made an appointment they didn't start on the work until 90 mins later. When finished one tire was only 21 lbs, another was 25 lbs. obviously they didn't check after airing them up. Seems like they would prefer not to just mount and install but would have preferred selling me the tires.
Just ordered Have to see how this goes.
The last time I ordered from Tire Rack they delivered on time as promised. For this current order, I engaged a salesman in a chat window and asked a lot of questions, 3 printed pages of chat. I was comfortable with every answer.
With the searching by vehicle it is very easy to find the right parts, today it was brake disks, but I have purchased tires many times before at Tire Rack and they make finding the right parts simple.
I've looked at multiple other sites and Tire Rack had the best price on the specific tires I was looking for. I'll have them in 2 to 3 business days even the week of Christmas.
Ordered and got my parts by the delivery date. They were quick with processing, and shipping despite the busy holiday season.
Had to cancel from AutoNation. They didn't even process my order over a week after I had placed my order. Still having issue with getting my money back from them.
Overall good, especially with the fact that I was able to schedule installation 2 days after ordering. However, there was a delay in shipping which caused me to have to reschedule
Took 5 minutes. I submitted the car info and ranked the attributes that were important to me. I was then presented with three options and chose a Continental tire that was highly rated based on customer feedback. Free delivery to the local auto center.
Great tools to compare tires and have a wealth of data to help make a good decision that suits me. Easy navigation and check out. I love the option to ship to my preferred shop. Thank you.
Great experience! Went online to my account and ordered the new tires. Easily found the exact ones and ordered online - best prices. Delivered on Tuesday to the installer and within one hour were on my car.
I have bought tires from Tire Rack exclusively for two BMWs over the last five years. They have the most extensive line of tires at the best prices with the most consistent delivery services.
I have been buying from Tire Rack since the nineties. Always a great experience!
Rick was our rep for A and E Performance in Campbell CA.
I always order my replacement tires both for my personal vehicles and for our commercial fleet thru Tire Rack. They are dependable, knowledgeable and have ALWAYS delivered on time. If they end up out of stock on a tire, they will make it right at their cost and provide an upgraded tire at no additional cost to me.
I have been using Tire Rack for my tire purchases for nearly 20 years. I especially appreciate their detailed spec sheets to compare tires to fit my needs (usually ultra high-performance or off-road). I'm a tire nerd who doesn't care about noise or comfort, so their reviews help quite a lot.
This is my 7th set of tires purchased for my family and myself. We have always been happy with the shopping experience and are looking forward to our next purchase
I love my new tires. But I have some concerns about the shop I had them sent to. First, the installation estimate was wrong - cost nearly double. Also, I have to bring the car back this weekend because one of the tires may not have been installed correctly.
Very straight forward, I love it. Only thing is, I'd love to also see an option for first-responder discount or some other such option
My new car came equipped with summer tires. I need all season tires because live in Maryland and travel to Virginia and there's snow and twisty turns roads. Tire Rack had me enter my make and model, the tire specs popped up, I selected what I wanted, paid for it and under 2 minutes had my tires ordered. Best, quickest service and online interface out there.
Everything went better than expected! I guess I clicked on a do not mount button, but they quickly called to make sure I wanted them mounted. My mistake and they quickly fixed it. Fast delivery!
They make tire shopping easier than any store would!
I have always ordered tires from Tire Rack, I like the way they double check your order before you hit the final purchase button.
Super easy! From ordering to installation, absolutely the easiest experience ever! Having the option to deliver the tires to the shop really made it simple.
Excellent easy to read ratings. Picking a tire was simple and efficient.
Great selection and price. Very easy to order and have sent to your installer of choice. Would recommend to ANYONE as it will save money instead of purchasing the tires from the installer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

