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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Pros.
Selection
Assembly
Extras like lug nuts, etc
Fast shipping
Low prices
Cons.
Website is a bit annoying showing out of stock items
Tpms a bit pricey
Great prices, fast shipping, TPMS installation, lug nuts included. I've always been happy with my purchases from tire rack, whether it was for my Hellcat or a Nissan Versa.
The tires are so much more quiet than our stock tires. They were very grippy in both rain and entry surface. We put about 1000 miles on them so far during the winter trip, we noticed a little lower gas mileage by around 3-4 mpg. But that was expected after watching a few long term reviews.
I've ordered tired from this website many times. They even ship overseas to military.
My son's Tiguan is three years old with very low mileage but due to age of the tires I felt best to get him a new set at Tire Rack. They had a ton of options for all season w a more snow related option using their compare tool. Settled on a winter approved Michelin all season. There should be a rebate on these but not this time. Would have like a $100 gift card.
Didn't like stock tires on my new Gladiator so shopped quick for what I wanted on Tire Rack. Shipped to my installer who will come to my house. All done on a few clicks. SIMPLE.
The entire tire-buying experience was excellent from start to finish. The staff was knowledgeable, courteous, and quick to help me find the right tires for my vehicle. Pricing was fair, installation was fast, and the quality of the work was outstanding. I left feeling confident and satisfied with my purchase. Highly recommended!"
Bought performance tires for my Mustang. Tires came on time as estimated and were in good shape. Many thousands of miles later, tires are holding up nicely
My previous experience was good, I had a problem where someone else's promotional balance was charged to my tire rack card. Called up tire rack and the situation was rectified promptly.
Well, I have always been a Customer with Tire Rack for many years and never had any issues with them. Always a pleasure to do business with thanks. Last experience was Dec. 2025.
Great prices for tires. Nice to compare tires that you are interested in. Love that I can pick tires up at warehouse if I want to.
Its just easier to do my research, pick a tire or look at my past order history and order it. Then have it shipped to the installer, make an appointment with the installer and get it done.
I was unsure of the exact Fitment for my Bronco and spoke with a customer service representative who was very helpful and greatly assisted me with my border
Everytime i order from them i have no complaints it comes on time, just as expected. I will continue to use tire rack on all my vehicles for years to come!
I purchased Tires, had the new tires installed and Balanced at the Indiana location. My Fried that road with me, bought his next set from the same localocation. I am very grateful for the partnership with Discount Tires, so I can get the same deals with local installer,,,
Installation wasn't the best. When I made an appointment they didn't start on the work until 90 mins later. When finished one tire was only 21 lbs, another was 25 lbs. obviously they didn't check after airing them up. Seems like they would prefer not to just mount and install but would have preferred selling me the tires.
Just ordered Have to see how this goes.
The last time I ordered from Tire Rack they delivered on time as promised. For this current order, I engaged a salesman in a chat window and asked a lot of questions, 3 printed pages of chat. I was comfortable with every answer.
With the searching by vehicle it is very easy to find the right parts, today it was brake disks, but I have purchased tires many times before at Tire Rack and they make finding the right parts simple.
I've looked at multiple other sites and Tire Rack had the best price on the specific tires I was looking for. I'll have them in 2 to 3 business days even the week of Christmas.
Ordered and got my parts by the delivery date. They were quick with processing, and shipping despite the busy holiday season.
Had to cancel from AutoNation. They didn't even process my order over a week after I had placed my order. Still having issue with getting my money back from them.
Overall good, especially with the fact that I was able to schedule installation 2 days after ordering. However, there was a delay in shipping which caused me to have to reschedule
Took 5 minutes. I submitted the car info and ranked the attributes that were important to me. I was then presented with three options and chose a Continental tire that was highly rated based on customer feedback. Free delivery to the local auto center.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

