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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Thank you for including the Road Hazard warranty for free and giving the option to having the tires shipped anywhere. Other sites charge for the RH, a lot, and you cannot ship to any place you want it shipped. The cost was $450 more through another site. I could have gotten 15% cash back through AMEX but it still wasn't worth it to have to bring the tires to the mechanic.
Received tires quickly and they were great. They are now mounted professionally and all is fine. They were a good purchase and I'd do it again.
Ordered my tires from Tire Rack one night, went to work the next day when I got home the tires were already there.
I've ordered tires from here for years, it's been my go to site. The comparison feature and the hundreds of reviews makes shopping easy. We keep vehicles for 4-8 years and ordering new tires for new vehicles or replacing old tires is basically seamless. We live in rural New England so 2 sets of tires are required (winter & summer); this makes the reviews even more important.
Got tires for my BMW M6. Sent to my local shop and installed without any problems
The whole buying process and info needed to choose the right tires for you vehicle is pretty good.
I ordered it. It showed up and I got it installed. Painless experience. I would recommend. Thank you
Ordered brake pads from here and they came in a reasonable manner. Now I am ordering tires since they are heavily discounted and offering a 2 year hazard warranty as well! I also noticed that they do have an option to ship to discount tire which is very useful! Thank you Tire Rack. I will definitely order again soon.
Order my tires on a Sunday and they were in my driveway in two business days. Super satisfied, as I have always been. I been a Tire Rack customer for about 30 years and have never been disappointed.
Love this place.
Been buy tires from Tire for 30 years.
Never disappointed!
Bought two sets previously one with wheels delivery was prompt and had great service from tires
The web site is easy to use and I like that I can place an order from a different part of the country and have the work done.
Tires were purchased during an incredible sale. Quick delivery.
As much info as possible, helpful i ordered the wrong size i needed an XL load tire & i wasnt aware, they held my order so i called & they explained. Appreciate 👍🏽
Replacing 1 bad tire. Tread good on other 3. Trying to get my summers back on. Thank you.
Purchased 5-6 sets over the years, always smooth and on time.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

