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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I ordered a new wheel for my car since the last one cracked going over a pothole and it came sooner then expected! Fast shipping and easy navigation around site.
Had the wheel I needed and sold individually instead of having to buy all four new wheels. Wish I bought from here originally but the price per wheel was more expensive then where I got them originally.
I don't know how many tires I've ordered from Tire Rack but it's a significant number. Everything is always as I've ordered. That's why I come back!
Bought rims for my 1980 VW pickup back in 2009. Was an easy to use website then, still is now. Thanks for not making it too complicated like most sites these days.
I have purchased many sets of weeks/tires and or replacement tires over the years and always liked the selection and service!
I purchased some new tires for my wife after seeing they were 1/3 of the normal price on here. They were shipped right to our tire place and all my wife had to do was go there at the date/time I picked out to have them put on. No surprises and everything was easy for her to understand.
The process was quick and easy. I got hung up on some details and Hunter came into the chat and helped me with my questions.
Purchased every tire and rim for the race trucks, and personal vehicles for the Family and each time they improve on what was already a great company and services, and we'll be back for more
I have purchased multiple tires and a few wheels from Tire Track over the past 20 years. The online research tools are excellent, and if you need additional information from a sale associate, they have always been very knowledgeable and helpful.
I purchased tires from tire rack before. They work great. They also ship the tires to any address you want them to go, including directly to a repair shop of your choice.
I love the fact that they test the tires. Makes all the difference.
I will never buy a tire without knowing the test results.
I drove a nail in a tire. Since its a new tire and can't be plugged. The road site insurance pays for a whole new tire.
Being able to get information about tire performance in snow and other conditions is so important.
Bought the same tire 3 times already, because it performs the best in snow and winter conditions. But can stay on the car all year long.
I had a single tire order to replace a spare (that was from 2006, ouch!). TireRack did a great job treating it with the same priority given to a $2000 set. Rudy from customer service even called because it was just slightly different from the 4 that were bought for our car. He cared! And then, he confirmed that our selection would be very appropriate for a spare tire. Amazing customer care!
Tire Rack runs the best business in their industry. Best prices, best customer service, fast, convenient. There just isn't anything that they could improve. I have ordered before, and will do so again as often as needed. I appreciate you, people of Tire Rack!
Can always find the tires and wheel packages I need, with fast delivery and great customer service. Love the local pickup option.
I made a mistake and ordered the wrong size tires. It took a couple of weeks, but I got my money back and the tires were returned at no extra cost to me
Great tire selection with the ability to compare different tires. No sales people trying to upsell. The ability to work with you local repair shop for the installation.
Best price on tires. Excellent website. So easy to get great tires at rock bottom prices.
Don S
I'm buy a wheel/tire package. It not listed that Mounting and balancing will be provided especially considering the ship dates are different.
Pros.
Selection
Assembly
Extras like lug nuts, etc
Fast shipping
Low prices
Cons.
Website is a bit annoying showing out of stock items
Tpms a bit pricey
Great prices, fast shipping, TPMS installation, lug nuts included. I've always been happy with my purchases from tire rack, whether it was for my Hellcat or a Nissan Versa.
The tires are so much more quiet than our stock tires. They were very grippy in both rain and entry surface. We put about 1000 miles on them so far during the winter trip, we noticed a little lower gas mileage by around 3-4 mpg. But that was expected after watching a few long term reviews.
I've ordered tired from this website many times. They even ship overseas to military.
My son's Tiguan is three years old with very low mileage but due to age of the tires I felt best to get him a new set at Tire Rack. They had a ton of options for all season w a more snow related option using their compare tool. Settled on a winter approved Michelin all season. There should be a rebate on these but not this time. Would have like a $100 gift card.
Didn't like stock tires on my new Gladiator so shopped quick for what I wanted on Tire Rack. Shipped to my installer who will come to my house. All done on a few clicks. SIMPLE.
The entire tire-buying experience was excellent from start to finish. The staff was knowledgeable, courteous, and quick to help me find the right tires for my vehicle. Pricing was fair, installation was fast, and the quality of the work was outstanding. I left feeling confident and satisfied with my purchase. Highly recommended!"
Bought performance tires for my Mustang. Tires came on time as estimated and were in good shape. Many thousands of miles later, tires are holding up nicely
My previous experience was good, I had a problem where someone else's promotional balance was charged to my tire rack card. Called up tire rack and the situation was rectified promptly.
Well, I have always been a Customer with Tire Rack for many years and never had any issues with them. Always a pleasure to do business with thanks. Last experience was Dec. 2025.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Roger, we’re sorry to hear about the trouble with your order and will have reviewed.