Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,824 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Heather Q.
Unfollow Heather Q.
Share Review
Report Review

Easy
April 20, 2025

Good selection of tires. Reviews are helpful. Always have had easy exp w tirerack

Date of experience: April 10, 2025
South Carolina
1 review
0 helpful votes
Follow Stanley Q.
Unfollow Stanley Q.
Share Review
Report Review

Great Website
April 20, 2025

Easy to use and provides great information to keep you informed on what tires you are shopping for.

Date of experience: April 10, 2025
Minnesota
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Always easy to find what I need
April 20, 2025

Previous experiences have as easy as today's experience. La la la

Date of experience: April 10, 2025
Colorado
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

Price and Convinience
April 20, 2025
Updated review

Purchased a set of 4 tires. Best prices in town and came with free delivery.

Date of experience: May 1, 2024

I was surprised to find the price a lot less than I...
March 29, 2024
Previous review

I was surprised to find the price a lot less than I was expected. The purchase process was easy and fast. Awaiting delivery.

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Easy peasy
April 20, 2025

Very easy and direct. Amazingly fast shipping! Nothing really else to say.

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
Follow Matthew U.
Unfollow Matthew U.
Share Review
Report Review

I've been a Tire Rack customer for many years now. The testing and feedback on tires is fantastic information when you are trying to decide which option to go with. Shipping is fast, and when you need support their team is the best. You might find tires for a few bucks cheaper elsewhere, but you won't find this type of support anywhere else.

Date of experience: April 10, 2025
Colorado
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Return customer
April 20, 2025

Ordered Yokohama geolanders. Love those tires. Bought them twice. Great grip and they last forever. They were the only ones that had the specific iteration and size I needed. Also have used them in the past and trust the company.

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

Installer Options Aren't Great
April 20, 2025

Everything was easy enough but choosing the installer I wanted was difficult. I'm sure that installers bid or pay to be ranked highly as a local installation option but they should include a review rating. Armstrong Auto Care in my area is an extremely reputable installer (4.8 stars with 1.5K reviews on google) so I'm taking my car there and they must be a partner of tire rack because they were able to tell me that the tires I ordered are not available for local delivery and coming from the GA warehouse. When I requested this specific tire they told me they didn't have it but could get it from Tirerack for me. They are transparent and if your goal as a site is to provide the best customer experience so I keep ordering from you then give me the best possible experience throughout my journey by weighting the best reviewed auto shops around me, not just the paid partnerships with a rotating door of mechanics.

Date of experience: April 10, 2025
North Dakota
1 review
0 helpful votes
Follow Steven X.
Unfollow Steven X.
Share Review
Report Review

Did a good job
April 20, 2025

Tire rack had an issue with shipping and it took longer than expected the first time I ordered a set of tires. They acknowledged the problem and were able to get it fixed with very little effort
Seeing as I have a small hobby farm, I go through a lot of tires on just about everything you can think of, the experience I had, im willing to try again to see how it goes

Date of experience: April 10, 2025
Pennsylvania
1 review
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Share Review
Report Review

Easy process, best prices!
April 20, 2025

Shipping is fast. Reviews give a great indication what you're getting

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Share Review
Report Review

Easy as can be
April 20, 2025

My third time ordering Tire Rack, first time was before the association with Discount. That was a bit more difficult but worked. The last time? Completely frictionless. Tires showed up at the local store, discount installed as scheduled, done.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
Follow Freddy C.
Unfollow Freddy C.
Share Review
Report Review

Product availability and descriptions are always on point

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
Follow Josh B.
Unfollow Josh B.
Share Review
Report Review

Fast and Convenient
April 20, 2025

Very convenient to order and schedule appointment with discount tire!

Date of experience: April 10, 2025
Vermont
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Good products, good service
April 20, 2025

Long time customer, happy with consistently good service buying many sets of tires for multiple vehicles over many years with n'er a hitch. Well done.

Date of experience: April 10, 2025
North Carolina
2 reviews
0 helpful votes
Follow Gary L.
Unfollow Gary L.
Share Review
Report Review

Gary's Tire Rack experience
April 20, 2025

I have used Tire Rack for years now,,,,, easily over 15+ years. They nearly always have the tires I need in stock and delivery is prompt and seamless. They have a staff of very experienced folks (tire and wheel experts) to assist if you have questions. Lastly, their database of reviews and info. Beats about anything else I have found.

Date of experience: April 10, 2025
North Carolina
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Tire Rack is the way to go to get unbiased opinions without the pressure of bricks & mortar retail inventory.

Date of experience: April 10, 2025
Massachusetts
1 review
0 helpful votes
Follow MICHAEL P.
Unfollow MICHAEL P.
Share Review
Report Review

I was able to get the tires for my 2015 Camaro ZL1 in the correct size! I can't tell you how hard it is to find the correct size tires for a sports car. Thank you Tire Rack!

Date of experience: September 26, 2024
Tennessee
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Why would you buy tires anywhere else? They have all the info you need to chose the best tire for your application.

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
Follow Vicente L.
Unfollow Vicente L.
Share Review
Report Review

Good customer service
April 20, 2025

I would like to say that I had a good experience with Tire Rack and Brax was a big help helping me find the tire I wanted. Thanks

Date of experience: April 10, 2025
California
1 review
0 helpful votes
Follow Brett C.
Unfollow Brett C.
Share Review
Report Review

Good prices fast shipping
April 20, 2025
Updated review

Same good prices and fast shipping and good customer service

Date of experience: April 10, 2025

Awesome
February 15, 2025
Previous review

Good fast reliable canceled order cause ordered wrong size

Date of experience: February 5, 2025