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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,797
shipping
28,761
quality
29,321
This company responds to reviews on average within 1 day

Instant Feedback

530,342 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good service
April 24, 2025

Good service. Also good selection of tires. Overall good service

Date of experience: October 12, 2022
Pennsylvania
1 review
0 helpful votes
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Always coming in clutch
April 24, 2025

Purchased a set of 4 tires, free shipment to my home am with built in 2 year road hazard warranty. Currently replacing two tires under that road hazard warranty which is taking mass amounts of stress off my shoulders, from a rough situation.

Date of experience: April 14, 2025
1 review
0 helpful votes
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I never buy anywhere else, unless I'm on the road and have no choice. The warranty is in effect for 24 months, without prorating!

Date of experience: July 1, 2024
Colorado
2 reviews
0 helpful votes
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Easy
April 24, 2025

Easy to find and order. Hopefully the install will go smooth.

Date of experience: April 14, 2025
Maryland
1 review
0 helpful votes
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Satisfied customer
April 24, 2025

Easy to navigate the web site and fair prices. All tire information is available and you don't need a salesperson trying to upsell.

Date of experience: April 14, 2025
New Hampshire
1 review
0 helpful votes
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Always excellent
April 24, 2025

Very satisfied with service, very knowledgeable staff, excellent

Date of experience: April 14, 2025
Arkansas
1 review
0 helpful votes
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Ricky
April 24, 2025

Great service and great selection and will recommend to others.

Date of experience: April 14, 2025
Minnesota
1 review
0 helpful votes
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Great deals and fast delivery.
April 24, 2025
Updated review

I have bought tires from tire Rack for years because the prices are great, and the deliveries are quick.

Date of experience: April 14, 2025

Great Prices
March 14, 2025
Previous review

I have bought a set of 4 Pirelli and Bridgestone tires for great prices.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Always easy to find in order tires
April 24, 2025

I've ordered many tires for both my vehicles over the past 10 years. Always easy to use and shipping is fast.

Date of experience: April 14, 2025
Curacao
2 reviews
0 helpful votes
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I like this company alot, been using them off and on since new! The setup is well thought out with design and features from all the info to reviews! I work for a tire plant and lol can get them faster from you speaks a lot!

Date of experience: April 14, 2025
Georgia
1 review
0 helpful votes
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Awesome Prices - Fast Delivery
April 24, 2025

The tires were delivered fast to the installer with the best prices around.

Date of experience: August 11, 2023
Tennessee
1 review
0 helpful votes
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Great service
April 24, 2025

30 year customer! Always get what I want! Free shipping is a big plus!

Date of experience: April 14, 2025
Georgia
1 review
0 helpful votes
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Road Hazard replacement
April 24, 2025
Updated review

Had a new tire failure due to puncture of the sidewall. Worked via chat w/ Tire Rack customer service and they directed me to their claims website. Submitted the information and got approved immediately. Follow up will be submission of payment receipts for the new tire and installation. Hopefully reimbursement goes as smoothly as initiating the claim.

Date of experience: April 14, 2025

Good selection at a fair price
January 27, 2025
Previous review

Clear communication on questions I had before placing order

Date of experience: January 17, 2025
Delaware
1 review
0 helpful votes
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Great product and price.
April 24, 2025
Updated review

Ready when promised, quality was great. Give you the option of pick up or delivery.

Date of experience: April 14, 2025

Great Product, Great Price
January 28, 2025
Previous review

Exactly what I wanted delivered in a timely manner. Ability to compare products.

Date of experience: January 17, 2025
Texas
1 review
0 helpful votes
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The tires came within a few days of ordering them. Tire rack recommended a mobile installer who I contacted to do the install. They came to my home and did the work in my driveway. It was super convenient and easy.

Date of experience: April 14, 2025

Easy to find the tires I was looking for
April 15, 2025
Previous review

Easy to find the tires I was looking for.

Date of experience: April 4, 2025
Massachusetts
1 review
0 helpful votes
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Fast Service and Shipping
April 24, 2025

I've been ordering from Tire Rack since they ran 4 page ads in Car & Driver in the 90s! Always fantastic fast service and shipping and you always get exactly what you purchased

Date of experience: April 14, 2025
New Jersey
1 review
0 helpful votes
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Purchase
April 24, 2025

Convenient and without any issues. That's why I have returned for another purchase.

Date of experience: April 14, 2025
Texas
1 review
0 helpful votes
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Guy is the guy!
April 24, 2025

Guy at Extension 4855 is easy to talk with, knowledgeable and helped me have the confidence to proceed with my order.

Date of experience: April 14, 2025
Vermont
1 review
0 helpful votes
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Service is great
April 24, 2025

Shipping is always prompt, the information and reviews on the website are super informative, and when I have needed customer support, they have always been helpful. I have been a customer for years, and expect to continue that relationship.

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
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Easy and convenient
April 24, 2025

The best selection and price that accommodate your needs without pressure.
Many payments, delivery and installation options.

Date of experience: April 14, 2025