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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Good service. Also good selection of tires. Overall good service
Purchased a set of 4 tires, free shipment to my home am with built in 2 year road hazard warranty. Currently replacing two tires under that road hazard warranty which is taking mass amounts of stress off my shoulders, from a rough situation.
I never buy anywhere else, unless I'm on the road and have no choice. The warranty is in effect for 24 months, without prorating!
Easy to navigate the web site and fair prices. All tire information is available and you don't need a salesperson trying to upsell.
Very satisfied with service, very knowledgeable staff, excellent
I have bought tires from tire Rack for years because the prices are great, and the deliveries are quick.
I have bought a set of 4 Pirelli and Bridgestone tires for great prices.
I've ordered many tires for both my vehicles over the past 10 years. Always easy to use and shipping is fast.
I like this company alot, been using them off and on since new! The setup is well thought out with design and features from all the info to reviews! I work for a tire plant and lol can get them faster from you speaks a lot!
The tires were delivered fast to the installer with the best prices around.
30 year customer! Always get what I want! Free shipping is a big plus!
Had a new tire failure due to puncture of the sidewall. Worked via chat w/ Tire Rack customer service and they directed me to their claims website. Submitted the information and got approved immediately. Follow up will be submission of payment receipts for the new tire and installation. Hopefully reimbursement goes as smoothly as initiating the claim.
Clear communication on questions I had before placing order
Ready when promised, quality was great. Give you the option of pick up or delivery.
Exactly what I wanted delivered in a timely manner. Ability to compare products.
The tires came within a few days of ordering them. Tire rack recommended a mobile installer who I contacted to do the install. They came to my home and did the work in my driveway. It was super convenient and easy.
Easy to find the tires I was looking for.
I've been ordering from Tire Rack since they ran 4 page ads in Car & Driver in the 90s! Always fantastic fast service and shipping and you always get exactly what you purchased
Convenient and without any issues. That's why I have returned for another purchase.
Guy at Extension 4855 is easy to talk with, knowledgeable and helped me have the confidence to proceed with my order.
Shipping is always prompt, the information and reviews on the website are super informative, and when I have needed customer support, they have always been helpful. I have been a customer for years, and expect to continue that relationship.
The best selection and price that accommodate your needs without pressure.
Many payments, delivery and installation options.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

