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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,816 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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EASE OF USE
April 26, 2025

Great and very easy to use tools on the website! Will definitely use this from here on out.

Date of experience: April 16, 2025
Colorado
1 review
0 helpful votes
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12 rims and tires later
April 26, 2025

I have been buying from them for years and it's always perfect service.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Great tires, great service
April 26, 2025

The delivery was easy and when we got a flat a few weeks later the insurance got us a new tire for free

Date of experience: January 22, 2022
Illinois
1 review
0 helpful votes
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Seemless, prompt and helpful
April 26, 2025

Convenience of shopping online with Tirerack but installation locally. Good follow through on insurance option when I purchased a new tire that went bad very quickly.

Date of experience: March 31, 2024
Virginia
1 review
0 helpful votes
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Easy
April 26, 2025

Always an easy ordering and great prices. Thank you Tire Rack!

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Always Great
April 26, 2025

Products are always available and website is very easy to navigate

Date of experience: April 16, 2025
Arkansas
1 review
0 helpful votes
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Great Fast Service
April 26, 2025

Purchased 4 run flats 4/24/24. Hit a pot hole cutting the tire. Replacement with road hazard was very smooth.

Date of experience: April 15, 2025
New York
1 review
0 helpful votes
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F150 tires
April 26, 2025

Was easy to order an very fast delivery most likely will order again from them!

Date of experience: April 22, 2025
Alabama
2 reviews
0 helpful votes
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TWIDE
April 26, 2025
Updated review

Always easy with plenty of selection. Very seldom do I have to buy elsewhere.

Date of experience: April 16, 2025

Simple and easy way to shop for tires!
March 11, 2024
Previous review

Simple and easy way to shop for tires!

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Excellent service
April 26, 2025

Very satisfied with the team and services of tire rack. I will recommend my friends

Date of experience: April 16, 2025
Michigan
1 review
0 helpful votes
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Ease of purchase
April 26, 2025

I love that the tires are rated for different categories. The chart that shows wet, dry, etc., the decision process is made easy.

Date of experience: April 16, 2025
Massachusetts
1 review
0 helpful votes
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One of my four tires received last time had a bubble in the thread which was causing a terrible vibration when driving. I did end up getting a replacement tire but it was a tough experience. Hoping this time around all my tires are in immaculate condition.

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
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Great site and easy to use
April 26, 2025

Found what I needed with great reviews to read. Got it scheduled super easy.

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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Tire purchase
April 26, 2025

Own my own company and order tires from Tire Rack frequently. Easy to order and great prices

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Smooth running
April 26, 2025

I have been purchasing tires from the Tire Rack for years and find their prices, ease of ordering and customer service to be very helpful

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Very easy
April 26, 2025

Great service, easy to order. Website is very simple. Thanks

Date of experience: April 16, 2025
New Hampshire
1 review
0 helpful votes
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Not bad
April 26, 2025

Pretty good and reliable, I have used them before, no problems.

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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I use Tire Rack for all of my tire purchases. I appreciate the thorough reviews and comparisons, and have always been able to find a tire that fits my needs at a great price. Plus super fast delivery!

Date of experience: April 16, 2025
Ohio
1 review
0 helpful votes
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Closeout tires
April 26, 2025

Great on you all. FedEX is a joke though! Which created a horrible issue. But you all were amazing in helping make it right so of course I am back!

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Great service and pricing
April 26, 2025

Easy to use the the website and very helpful to find the right tires

Date of experience: April 16, 2025