Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Constantly logged out while trying to order and the loading thing takes forever.
Quick and easy easy order came in fast. Heard about this website through a friend. Very glad I went. There came in fast earlier than I expected.
The first purchased went so well, I'll be a customer for life!
I needed a full set of tires ASAP. The OEM tires were not readily available, but a set of comparable tires were recommended by the TireRack representative. I actually think I like those better.
I always buys all of my tires for the entire family here at a fair price
I ordered a set of tires for my expedition, and they were delivered within two days to a local pep-boys. I was able to set up the appointment with pep-boys on tire racks site as well. All one stop shopping, I was impressed.
Good tires. Using a different installer than the one recommended.
Knowledgeable and helpful staff. Polite, respectful and courteous.
Easy orders fast shipping always in stock tires for my vehicle's
Getting the exact tires I want shipped to a local tire shop to get installed was a very painless experiwnce
Kyle answered all my questions concerning buying wheels for the first time. Great experience.
It was a Great website! Until the limit of characters to type in this box
The TR website was easy to navigate, search, and order. 100% a role model.
I have been using Tire Rack since 2017 and have always been 100% satisfied with their quality and ease. They have also dealt with delivery issues (not their fault) with the utmost professionalism
Thank you so much for your pricing it is the best the savings are great
Great website to buy tires. Good prices, helpful tire tests, fantastic warranty, good installation options.
The tire tests as well as customer reviews made tire selection, very easy.
It was a long time ago and I don't remember exactly, but it must have been good for me to return.
I have ordered tires multiple times from Tire Rack and have had great experience and it makes it very easy.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

