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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Quick and easy and fast delivery. Love the tires and customer service.
Very nice to work with and easy to navigate. Second time buying from them.
I purchased some goodyears previously and 3 of the 4 got bubbles in the sidewall. I tried going after goodyear directly as I believe it was a factory issue. I did not receive any rebate or refund or anything. They were expensive tires. That is why I have not purchased anything from tire rack or recommended tirerack to any friends or family. I am really hoping this experience is a much better one
You can see when I purchased the goodyears. I dont have date in front of me
Generally good but sorting results are strange. I filter for tires under $200 from low to high and get tires in a random order, including ones over $200.
Sales people are polite & helpful… I'm not real good with technology.
This is about the fourth time I have purchased from TireRack. Always happy with the selections, prices, and shipping. I will definitely keep coming back!
Tires were left outside of in front of multiple condo garages. Any body could have walked away with them. Prefer a call before delivery.
We appreciate you bringing this to our attention and a member of our team will be reaching out.
Third time i order from this vendor, so far so good. Prices are fair and shipping process so far no troubles
Quick and Easy to use, no hassle and ships out fast. Highly recommend.
Quick and easy delivery to the requested location. Tires were exactly as ordered. Nothing else to report.
This is the first time I am using Affirm 'pay later' option. The tire selection is great. I've been a customer for over 30 years.
Tire Rack has been my go to place for tires over the last 35 years.
Always good when I order, this website has everything. And never disappoints
Recieved incorrect size, system picked the size and they were incorrect. As a consumer you must enter the size
I was easily able to order the tires from the website and have them either delivered to my house or anywhere I chose it was a very nice feature.
Will use again but for now this is my rating, I will be able to make a better decision after seeing how my tires arrive
Purchased once, and couldnt wait to do it again
Didn't need an install this
Found the right tires and had a good experience with the installation
Being able to sort tire reviews by make and model is really great, and always makes a purchase a lot less stressful.
I have ordered from Tire Rack multiple times over the years. I have never had any issues. I always shop around first, but I keep coming back. Their pricing has always been spot on or less. Usually less. Good prices and fast shipping. You cant go wrong.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number to custsvc@tirerack. Com?