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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,754
shipping
28,718
quality
29,278
This company responds to reviews on average within 1 day

Instant Feedback

529,872 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Easy to Order
May 2, 2025

Easy to Order. Easy user experience. Very easy to find the necessary information

Date of experience: April 22, 2025
Arizona
1 review
0 helpful votes
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Long time repeat customer!
May 2, 2025
Updated review

Great pricing, mount and balance myself.
Past experience was painless and know what to expect from the tire rack!

Date of experience: April 22, 2025

Repeat customer!
July 11, 2024
Previous review

Repeat customer!

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Very easy to review, compare, and price out tires. I get to order the tires I want installed on my vehicle, and not the ones other installers have in stock, or are pushing on me. Tire Rack is my preferred Tire store. Chat folks are always very professional, knowledgeable and helpful.
Tires are reasonably priced, are sent to my installer for free, again, it's very easy to navigate and order from Tire Rack.

Date of experience: April 22, 2025
Massachusetts
1 review
0 helpful votes
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Quick and easy
May 2, 2025

Quick and easy service and good prices and fast shipping every time

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Easy transaction
May 2, 2025

Shipped fast and free, great deal, great price. Overall great experience

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Easy and convenient
May 2, 2025

Quick, easy, and have a wide selection to choose from received tires in a timely manner and were exactly what I ordered

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
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Quick and easy order
May 2, 2025

The tire finder is helpful, I had an idea of what I wanted but this helped confirm it by comparing to other options.

Date of experience: April 21, 2025
Kansas
1 review
0 helpful votes
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Tires Made Easy
May 2, 2025

Tire Rack makes ordering tires almost too easy. I've got all I need right at my fingertips.

Date of experience: April 22, 2025
Connecticut
1 review
0 helpful votes
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Tires from the Rack
May 2, 2025

Have never had an issue getting tires from the Rack...

Date of experience: April 22, 2025
South Carolina
1 review
0 helpful votes
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Great price on good litres
May 2, 2025

I've bought many sets of tires and tire/wheel packages over more than 25 years. Prices are the best and customer service is exceptional

Date of experience: April 22, 2025
Georgia
1 review
0 helpful votes
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Always lots of options for you to choose which brand that would like to purchase.

Date of experience: April 22, 2025
New Jersey
1 review
0 helpful votes
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Great Price!
May 2, 2025
Updated review

I was looking for 2 tires to put on the back of my 2-wheel drive truck and found a great deal on TireRack!

Date of experience: April 22, 2025

The hardest part is just looking at all the great deals!...
April 24, 2025
Previous review

The hardest part is just looking at all the great deals!

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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I've ordered about 6 sets of tires here and have been very pleased with every purchase.

Date of experience: April 22, 2025
Cyprus
1 review
0 helpful votes
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I love how you can perspectives from tire professionals as well as ordinary drivers. Being able to specify those features most important to your driving style is awesome!

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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Easy tire purchase
May 2, 2025

Quick and easy all the info is on the site. Plenty of selections

Date of experience: April 22, 2025
Alabama
1 review
0 helpful votes
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Excellent service
May 2, 2025

Excellent service service
Great customer service yea yea yea yea yea yea

Date of experience: April 22, 2025
Vermont
1 review
0 helpful votes
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Too much hassle
May 2, 2025
Updated review

Online sign out too complicated. Installer promotion is an annoyance

Date of experience: April 21, 2025

Lost Memory
March 8, 2025
Previous review

No access to previously placed orders. I cannot access my previous purchase record!

Date of experience: February 26, 2025
Colorado
1 review
0 helpful votes
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Excellent
May 2, 2025

Always a great experience and I highly recommend tire rack.

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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Best source for track tires!
May 2, 2025

Very convenient and fast service. Love the available heat cycling. Great selection, and reps are knowledgable and you can actually get them on the phone. Very responsive. Website is easy to navigate and full of great tire info.

Date of experience: April 21, 2025
Missouri
1 review
0 helpful votes
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No
May 2, 2025

The tires amount has doubled since I last purchased tires. I purchased back in 2020.

Date of experience: April 21, 2025