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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I received 1
TIRE as promised. But I received 3 others the next day. This caused an installation reschedule. Not happy because I have to wait another week longer to get the tire Put on my truck.
If I needed help, I know that I have a customer service representative to help.
I like the website and the easy way to navigate and compare tires at the click of a button.
Easy to do business with called to verify tire fit. Fast free shipping 2 year road side included. Ordering another tire today!
They offer a great product and a good price however, the delivery was delayed twice. I'm sure why, but they are now installed and I am very happy with the end result.
The ordering process is very simple. They offer variety of stock that fit your vehicle. I was shopping Tires again and they offer many options to suit your vehicle and set up your needs with fantastic description. Ians and Customer review reviews. The ordering process is painless and delivery is fast.
Thank you tirerack.com
My daughter in law needed tires so I ordered her some and she got them super quick. Now my son needed tires and I came right back. Delivery times are even faster now! Love this website
Pretty easy to navigate the website. Found many options that would fit my needs. Hopefully delivery goes well so we can make this our go to.
I found a set of very nice tires for my 2011 Chevy Silverado 2500. They were marked down nearly half price because these were the last 4 in stock. Phenomenal deal.
Seamless and free delivery. Competitive pricing.
My only criticism is that the installation process was not quite completed. After installing new tires, the car requires the settings related to monitoring tire pressure to be updated. This was not done and I'm left with an annoying message on the screen until I figure out how to do it.
I hate having to enter a vehicle to look for tires. I have aftermarket wheels so you make it a pain to search for the right tires. Add a box for aftermarket wheels so us pros can enter the size we need and don't have to fight your "idiot proof" systems. This has been a problem for years. You could mark the box "if not an idiot, click here"
I've used Tire rack for almost 20 yrs now, and every time is easy and fast. Never had a single issue with any aspect of my orders or deliveries.
I've been buying tires from Tire Rack for years. The ease of finding the right tire for my vehicle and even specific application cannot be overstated. The descriptions, reviews, etc., are all very helpful and all of my preferred tire shops work well with Tire Rack which makes life simple.
I've bought tires from Tire Rack before. If I ever have a question, I can call and someone friendly answers. I've also dealt with the warranty program which is good too.
I like the fact with the road, hazard army tires can be shaved to match existing tread depths. I've had to take advantage of that on at least two occasions.
Tire Rack is always the go to for comprehensive research. Their service is unparalleled, in the more than 20 years I've been doing g business with them.
First time wheel and tire combo, I really hope they come mounted and balanced it said nothing about this in the details of the order. That why only the 4 stars.
Had a problem with the installer, and Tire Rack made it right without me asking. I've been a customer for 2 decades - here's to 2 more...
Ordering was easy. Delivery was three days. (this order is overnight). Doing a warranty claim for this order, customer service was so easy to deal with. As long as the final process goes like the rest of my experience, i would rate Tire Rack five stars.
Ordering online for tires for me is stressful but Tire Rack makes it much easier. They have the selection and the reviews for each tire i was looking at and I was able to compare and get a good price for a product that was new but tire tested as good as another brand and much cheaper than the highest rated tire..
Nerve-wracking at first buying tires online but it seems to work out well this is the 4rth order I have placed and everything works out perfectly.
I've bought 12 tires now, for three vehicles and they've been spot on with far deliveries and correct information.
I especially appreciate the intuitive website and ability to visualize tires / wheels on your vehicle.
Outstanding stuff
I appreciate being able to sort options based on what works with my vehicle or not.
Good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job
I bought a single winter tire to replace a blown sidewall - it was delivered quickly, in brand new condition as described. Highly recommend!
Realiable. Past satisfied customer for premium tires.
Buying the tires was easy. Comparing tires on the website really helped me make my decision. So far, the tires are great. We have snow everywhere right now and the tires handle well. The only problem I had was looking up my order on the website. I could not find it looking in my account. I sent a message and promptly received a message with the order number so I could look it up and print my invoice. I don't know what I was doing wrong.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thanks for sharing your experience, Scott. We’ll pass this feedback along so we can keep improving. Thank you for sticking with us.