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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,169 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Happy
May 24, 2025

I have the utmost faith in TireRack to deliver the tires and rims that are best suited for my vehicles and the quality is impeccable!

Date of experience: May 14, 2021
Maryland
1 review
0 helpful votes
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Great Service
May 24, 2025

I have ordered from Tire Rack for a many of Years and have not been disappointed. Your warranty service is great also. I don't buy tires or wheels from any other source. Good prices and fast service.

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Great and fast delivery
May 24, 2025

Great service but those wheels not the best. Unfortunately there is no better options for this vehicle. I already purchased five times those wheels.

Date of experience: May 13, 2025
Alabama
1 review
0 helpful votes
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Tires! Quick and Easy.
May 24, 2025

I purchased my Tires at TireRack.com and had them delivered to America's Tire for professional Installation. Tires were ready when promised and installed at the scheduled time. All for a reasonable cost.

Date of experience: July 16, 2019
New York
1 review
0 helpful votes
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Seamless
May 24, 2025

Delivered without complications. No bait and switch, no hidden fees. Great for the commercial consumer experience.

Date of experience: May 14, 2025
Florida
1 review
0 helpful votes
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Hard to convince others...
May 24, 2025

I can't believe how easy and amazing ordering tires on Tire Rack is! Every time one of my buddies or coworkers needs tires, I say "use Tire rack!" But they don't... idk if its just ignorance or what but most people just walk into a Tire place and get the cheapest option. I dont think most people think to go online to buy tires. I know you guys sell a ton of tires! However I just dont feel like enough people take advantage of TireRack and should! Maybe your marketing dept should emphasize how easy tirerack is and how outdated the tire shop is. People just aren't that comfortable buying tires online, but they should be! I won't buy tires from anywhere else now unless it was an emergency.

Date of experience: May 14, 2025
District of Columbia
1 review
0 helpful votes
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Tire Order
May 24, 2025

Very fast delivery, excellent product, and great warranty

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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Fast Delivery
May 24, 2025
Updated review

Very pleased with the Brembo Rotors for my Lancer Evo X GSR. Order was easy to follow. Delivery arrived just like they say. Thank you TireRack for the affordable OEM Brembos

Date of experience: May 13, 2025

The shopping was easy online
May 10, 2025
Previous review

The shopping was easy online. For my 2008 Mitsubishi Evolution X GSR and I love the price for OEM brembo rotors for the front. I wish you guys carry the rear OEM brembo rotors, which I also need. Other than that everything is great thanks.

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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It's All about good Tires
May 24, 2025

The process of purchasing tires online is new for me, but very easy once I received additional information from the online chat person. Very easy! I did not receive the tires on the schedule date (delays are always possible) but, I had death in my family and really needed my car to see my family that lives in another state. I borrowed a friend's car. On Monday 19th, I called Discount Tire ( Tire Rack) I spoke with one of the nicest people who arranged for me to come in Monday afternoon, the tires were supposed to arrive by 1:00 fingers crossed. They came. The employees that I encountered from the chat line, to the lady in Indiana who provided quality customer service skills, to the men at the Indian Land location were friendly, smiled and polite with every customer they encountered. I was in customer service for 40 years and always did my best but, working with people every is a skill. I hope they continue the positive attitude. I need an alignment now. I hope the next location Discount Tire are as friendly and professional.

Date of experience: May 19, 2025
New Jersey
1 review
0 helpful votes
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Installer charged more than double the website estimated price.

Date of experience: May 13, 2016
New Jersey
1 review
0 helpful votes
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BMW e60 Brake rotors
May 24, 2025

Always the best price around! Hard to beat Tirerack's prices!

Date of experience: May 13, 2025
Nevada
1 review
0 helpful votes
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Easy online order
May 24, 2025

I always try to order tires from tire rack due to the simplicity and ease of getting the items I need. Thank you-

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Fast delivery
May 24, 2025
Updated review

Website was easy to navigate and tires were available. Satisfied.

Date of experience: February 24, 2025

Easy
March 7, 2025
Previous review

No problems with shipment and pricing was good. The tire brands and models were plentiful.

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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Love it
May 24, 2025

Ordered a set and arrived so fast! The service was wonderful.

Date of experience: July 4, 2024
Tennessee
1 review
0 helpful votes
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Awesome
May 24, 2025

TireRack is always Awesome. Love Love TireRack. Best there is out there

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
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Outstanding
May 24, 2025

My encounter is been so great, I have been buying from Tire Rack for over 15 years

Date of experience: May 13, 2025
Hawaii
1 review
0 helpful votes
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I bought many tires from Tirerack.com and never had a problem. The tires are always freshly new and NOT old stock.

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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Good tires
May 24, 2025

Ordered tires, tires came, they were good, installed tires, drove on tires, good drive

Date of experience: June 13, 2016
Florida
1 review
0 helpful votes
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Fantastic service
May 24, 2025

Fantastic service Fantastic service Fantastic Service 555

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Always fast
May 24, 2025

All of my experiences have been good and fast. Tire rack usually has many options in their inventory.

Date of experience: May 13, 2025