Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered from Tire Rack for a many of Years and have not been disappointed. Your warranty service is great also. I don't buy tires or wheels from any other source. Good prices and fast service.
Great service but those wheels not the best. Unfortunately there is no better options for this vehicle. I already purchased five times those wheels.
I purchased my Tires at TireRack.com and had them delivered to America's Tire for professional Installation. Tires were ready when promised and installed at the scheduled time. All for a reasonable cost.
I can't believe how easy and amazing ordering tires on Tire Rack is! Every time one of my buddies or coworkers needs tires, I say "use Tire rack!" But they don't... idk if its just ignorance or what but most people just walk into a Tire place and get the cheapest option. I dont think most people think to go online to buy tires. I know you guys sell a ton of tires! However I just dont feel like enough people take advantage of TireRack and should! Maybe your marketing dept should emphasize how easy tirerack is and how outdated the tire shop is. People just aren't that comfortable buying tires online, but they should be! I won't buy tires from anywhere else now unless it was an emergency.
Very fast delivery, excellent product, and great warranty
Very pleased with the Brembo Rotors for my Lancer Evo X GSR. Order was easy to follow. Delivery arrived just like they say. Thank you TireRack for the affordable OEM Brembos
The shopping was easy online. For my 2008 Mitsubishi Evolution X GSR and I love the price for OEM brembo rotors for the front. I wish you guys carry the rear OEM brembo rotors, which I also need. Other than that everything is great thanks.
The process of purchasing tires online is new for me, but very easy once I received additional information from the online chat person. Very easy! I did not receive the tires on the schedule date (delays are always possible) but, I had death in my family and really needed my car to see my family that lives in another state. I borrowed a friend's car. On Monday 19th, I called Discount Tire ( Tire Rack) I spoke with one of the nicest people who arranged for me to come in Monday afternoon, the tires were supposed to arrive by 1:00 fingers crossed. They came. The employees that I encountered from the chat line, to the lady in Indiana who provided quality customer service skills, to the men at the Indian Land location were friendly, smiled and polite with every customer they encountered. I was in customer service for 40 years and always did my best but, working with people every is a skill. I hope they continue the positive attitude. I need an alignment now. I hope the next location Discount Tire are as friendly and professional.
Always the best price around! Hard to beat Tirerack's prices!
I always try to order tires from tire rack due to the simplicity and ease of getting the items I need. Thank you-
Website was easy to navigate and tires were available. Satisfied.
No problems with shipment and pricing was good. The tire brands and models were plentiful.
My encounter is been so great, I have been buying from Tire Rack for over 15 years
I bought many tires from Tirerack.com and never had a problem. The tires are always freshly new and NOT old stock.
Ordered tires, tires came, they were good, installed tires, drove on tires, good drive
Fantastic service Fantastic service Fantastic Service 555
All of my experiences have been good and fast. Tire rack usually has many options in their inventory.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

