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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always do what they say they will do. Definitely recommend tire Rack.
I've been placing orders with tire rack for years for my personal and company vehicles. I've never had an issue and have always been pleased with their pricing and processing of the order.
While local shops feel like a scam this place is great make me think my purchase is secure
I have ordered many sets of tires through tire rack and have never had a single negative experience.
I've purchased a couple sets of tires and replaced two under road hazard guaranty. All interactions were smooth and highly professional. I am (and expect to remain) a long-term and ongoing customer.
Tires and great service and problems if any taken care of fast.
Great experience, great price! I was able to use my perks at work with this company and they delivered right on time!
Easy to find the tires i needed for my truck!
I've been buying tires from TR for over 30 years. Back in the day, I would order through the phone...
Ordering from tire rack was great! Letting Firestone install them was horrible. I had an approximate appointment and was waiting for it. 4 hours later they pulled it in the shop. 1 hour later I was on my way. After a few more similar incidents I will never use Firestone again.
Easy and straight forward. Efficient process made buying easy
Great and it is easy to pick different selection s of tore/convenient.
Love the selection, the option to go pick up my tires from the warehouse, and the TIRE RACK TRACK NIGHT IN AMERICA is always a great time :)
I had to contact the live chat to get past the shipping address page. Had to refresh and add an address that was already shown to Ship to my installer. Not an issue I had before with your website
Tire Rack is the best website for purchasing tires. It's easy to navigate and their warrant plan is legit. They don't give you the run around if something is covered. I always get my tires here, best prices and customer service.
Quick and easy to get my tires ordered. I don't have to deal with sales people
Always great and efficient. Buying tires from this site is the best tire buying experience.
I always come to Tire Rack for tires. Great shipping and overall research / buying experience!
Picked up something on the road and absolutely shredded a tire. Road Hazard warranty for the win! Had my tire shipped within two days and was rolling soon after that!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

