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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,065 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good stuff
June 6, 2025

Always do what they say they will do. Definitely recommend tire Rack.

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Fast and Easy
June 6, 2025

I've been placing orders with tire rack for years for my personal and company vehicles. I've never had an issue and have always been pleased with their pricing and processing of the order.

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Fantastic easy and affordable
June 6, 2025

While local shops feel like a scam this place is great make me think my purchase is secure

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Great selection, great service
June 6, 2025

I have ordered many sets of tires through tire rack and have never had a single negative experience.

Date of experience: May 27, 2025
Illinois
1 review
0 helpful votes
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First-rate products and service
June 6, 2025

I've purchased a couple sets of tires and replaced two under road hazard guaranty. All interactions were smooth and highly professional. I am (and expect to remain) a long-term and ongoing customer.

Date of experience: May 27, 2025
Utah
1 review
0 helpful votes
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Tires and great service and problems if any taken care of fast.

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Wonderful!
June 6, 2025
Updated review

Great experience, great price! I was able to use my perks at work with this company and they delivered right on time!

Date of experience: May 16, 2025

Easy to find the tires i needed for my truck!
May 24, 2025
Previous review

Easy to find the tires i needed for my truck!

Date of experience: May 14, 2025
Utah
1 review
0 helpful votes
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Long time customer
June 6, 2025

I've been buying tires from TR for over 30 years. Back in the day, I would order through the phone...

Date of experience: May 27, 2025
Arkansas
2 reviews
0 helpful votes
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Ordering from tire rack was great! Letting Firestone install them was horrible. I had an approximate appointment and was waiting for it. 4 hours later they pulled it in the shop. 1 hour later I was on my way. After a few more similar incidents I will never use Firestone again.

Date of experience: May 26, 2018
Illinois
1 review
0 helpful votes
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Easy process
June 6, 2025

Easy and straight forward. Efficient process made buying easy

Date of experience: May 27, 2025
Virginia
1 review
0 helpful votes
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Easy ordering
June 6, 2025

Great and it is easy to pick different selection s of tore/convenient.

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Great company
June 6, 2025

Love the selection, the option to go pick up my tires from the warehouse, and the TIRE RACK TRACK NIGHT IN AMERICA is always a great time :)

Date of experience: May 27, 2025
Pennsylvania
1 review
0 helpful votes
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HELPFUL!
June 6, 2025

Fast shipping, helped with with returns when I ordered the wrong size without charging me.

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Perfect
June 6, 2025

Hassle free, fast, professional, enough options to choose from

Date of experience: May 24, 2025
California
1 review
0 helpful votes
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Shipping Address
June 6, 2025

I had to contact the live chat to get past the shipping address page. Had to refresh and add an address that was already shown to Ship to my installer. Not an issue I had before with your website

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Staying on the Road
June 6, 2025

Tire Rack is the best website for purchasing tires. It's easy to navigate and their warrant plan is legit. They don't give you the run around if something is covered. I always get my tires here, best prices and customer service.

Date of experience: May 27, 2025
Georgia
1 review
0 helpful votes
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Easy to navigate the site
June 6, 2025

Quick and easy to get my tires ordered. I don't have to deal with sales people

Date of experience: January 1, 2022
Illinois
1 review
0 helpful votes
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Always great and efficient. Buying tires from this site is the best tire buying experience.

Date of experience: May 27, 2025
Pennsylvania
1 review
0 helpful votes
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Tire Rack is my Goto
June 6, 2025

I always come to Tire Rack for tires. Great shipping and overall research / buying experience!

Date of experience: May 27, 2025
New York
1 review
0 helpful votes
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Road Hazard Claimed a Tire
June 6, 2025

Picked up something on the road and absolutely shredded a tire. Road Hazard warranty for the win! Had my tire shipped within two days and was rolling soon after that!

Date of experience: June 2, 2025