Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My mechanic recommended Tire Rack.com. I am glad she did. Quick easy and painless I will keep ya'll in mind for my next purchase
Looking for new wheels and tires, friend recommended tirerack. Placed my order and couldn't have been happier.
Last order of tires for my pickup got back ordered and I received a call from a TireRack and they helped me choose comparable tires and got those sent out out right away. Always impressed with the speed that my tires arrive at the installation shop.
Do NOT go to town fair. I highly recomend pricing then out at like 3 didf places always. Tire rack almost always wins
Tires were delivered and in good condition. Pretty fast considering when they were ordered. Very satisfied.
Placed order and tires came within a day or 2 after placing the order on tire rack.
Good description of tires
Fast and efficient service was very nice at tire rack company
I dont remember it being too well but its a lot better than it was about 10 years ago.
The repair recommended TireRack to get the right tires quickly
Fast and fitting to vehicle recommended then using compare tool.
Third time shopping with Tire rack great every time I have ordered from them.
I have bought from tire rack multiple times with no complaints. Next day delivery right to my apartment. The only place I'll shop for tires
I have ordered tires from Tire Rack several times in the past. Service has always been great. Had to use the Road Hazard warranty one time and it went very smoothly. Great company to deal with.
Great as always, wonderful service and timely delivery...
The website is not easy to navigate. However, the "Live Chat" feature is a great help in helping me to navigate to the correct spot on the website
I have bought my tires from Tire Rack since the mid-1990's due to the great selection whether it was a 185/60-13 Yokohama A509 or whether today being a 205/40-16 Falken RT660. I find the tires I am looking for and the service/delivery is great.
Delivered as expected.
Will continue to use tire rack in the future.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

