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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ordered four tires for my Honda van and had them delivered to my house to be installed by the dealership when van was serviced. No problems and a good price.
I've only had good things happen with tire rack. From recommendations to warranty coverage, they have been extremely professional.
I can always rely on TireRack for options, reliability and service
I've purchased dozens of tire sets from Tire Rack, its the most convenient, hassle free, and fair priced way to purchase tires. Living close to a distribution center saves even more.
I'm a customer of Tire Rack because the shopping experience is easy, and I can compare tires to choose the best tire for the best value. I have used mobile installation and it was great and the last two times I chose Discount Tire for installation, they are always great.
Able to quickly find the right tire for the best value and scheduling install is a breeze!
Great service, I made a mistake, ordering the wrong tire previous night, I was able to cancel it without any hesitation, and I was able to order the right tire
Easy to search for tires and place the orders. Great service with great attitude if you have to contact them
Calling Tire Rack never disappoints. They are helpful, don't waist your time asking for information because clearly they leverage the technology available to all to know my order history, simply by tracking the phone number.
Always impressed with Tire Rack. Third time ordering. Prices really good, shipping fast, and the website ordering process is now even better, best I've seen.
The site is easy to use; the prices are affordable and Tire Rack will back up what they sell. It's the reason that I have returned again and again.
Tirerack is where I always go when I need to purchase a set of tires for one of my vehicles. Great research on a variety of tires. Fast shipping. Never had a problem.
Tires showed up quick at their preferred installer. They were also quick getting me in to get the new tires on my truck.
After I reset my password and automatically saved it to Google. I went to log in and the suggested password that was saved was incorrect. I went to reset the password again but I would not get an email afterwards.
I believe this is the 3rd set of tires I've ordered. It has always been a great experience. This last order we ordered larger tires for the back and had to send them back because of the Xdrive on a BMW does not allow a staggered tire set. You guys make the return so easy.
Easy experience and great pricing. Questions quickly answered through chat.
Ordered a tire one day and it was delivered the next day. They have a large inventory so you can pick from various manufacturers and sizes
I needed tires, my car has differently sized tired for the front and back, their configurator found what I needed, and got me going quickly. I appreciate the experience.
I just bought a set of 4 tires for this same car 8-9 months ago and I have already had 3 of them fail, and the warranty customer service was hard to deal with so now I'm buying a second set from a different brand hopefully these will last longer than an oil change
Anthony, we are truly sorry to hear about the trouble you’ve experienced with your tires and the warranty process. Your feedback is very important to us, and we're committed to improving our service to ensure a better experience moving forward and a member of our team will be reaching out.
This is my 5th order from Tire Rack. I love their free road hazard warranty, which unfortunately I had to use once due to a blowout from hitting a pothole.
Shopping for tires and stumbled upon a cloesout for Pirelli P Zero. I paid 60% less than the Normal price. Always check tire rack for specials!
I always buy my truck tires thru tire rack, because the tires are what they say they are, show up when they say they'll show up. And they have the free road hazard which in my line of work is always a plus!
Needed tires for vehicle. The local shops had limited options and were sold out of the tires I wanted. I found the tires I needed on Tire Rack.
I had an odd amount of wheels compared to tires I ordered along with TPMS. I received a phone call to verify order was what I wanted. That was great customer service.
I placed this order yesterday, including adding my PayPal information and shipping address and somehow the order didn't go through and that really messed me up because now this vehicle was supposed to leave town tonight and it's not gonna be able to leave until tomorrow night
Hi Bonu, I’m really sorry to hear about the trouble with your order—that sounds incredibly frustrating, especially when you're on a tight deadline. Thank you for bringing this to our attention and hoping the rest of your order goes smoothly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention, Edward. We're sorry for the trouble with the password reset process and will promptly review the issue to improve your experience. Please reach out directly if you need further assistance.