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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,812
shipping
28,776
quality
29,336
This company responds to reviews on average within 1 day

Instant Feedback

530,689 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Website
June 8, 2025

The website did not seem to work well on my mobile device. I switched to my laptop and it still lagged a bit and circled back to the previous page(s) when I attempted to advance.

Date of experience: May 29, 2025
Louisiana
1 review
0 helpful votes
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Excellent service
June 8, 2025

Excellent selection and price. Shipped on time. Beats having a tire shop trying to sell you what they have in stock. Also nice to have representative call to confirm your order

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Drop shipment of tires
June 8, 2025
Updated review

This role like a charm. I highly recommend using Tire Rack to save on your tires while using local installers you trust.

Date of experience: May 29, 2025

Amazing! Everyone should use Tire Rack.
May 30, 2025
Previous review

Great price. Free drop shipping to a reputable installer of your choosing. What's not to like?

Date of experience: May 20, 2025
Georgia
1 review
0 helpful votes
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Easy like Sunday morning
June 8, 2025

Great prices, great website, fast & free shipping…what more can you ask for? Great company, that's why I'm back!

Date of experience: March 22, 2023
Florida
1 review
0 helpful votes
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Solid choice.
June 8, 2025

Best value. Helpful Partnership with Discount Tires for installation wherever you live!

Date of experience: May 29, 2025
Maine
1 review
0 helpful votes
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Excellent service and products
June 8, 2025

Long time customer fortress and parts. Always happy with the experience.

Date of experience: May 29, 2025
Illinois
1 review
0 helpful votes
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Had the mobile unit twice before. Loved it! I did not see this option this time. Bring it back!

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Excellent customer service
June 8, 2025

Spoke to Katrina from customer service and she was patient and guided me throughout the entire process

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Improved
June 8, 2025

Like to see better specs, hard to tell if tires are rotational

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
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Sumitomo Encounter HT
June 8, 2025

Had the Sumitomo Encounter HT tires on my Jeep Grand Cherokee since 2017, still allot of tread, they wear great. Made in Thailand. But got a flat on one tire, so decided to replace 2 on the front. Put one as spare tire.

Date of experience: May 29, 2025
Minnesota
1 review
0 helpful votes
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Great tires
June 8, 2025

Reasonable prices for great set of tires buy them here and get quality tires

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
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I always order pads from you, probably tires a few times also.

Date of experience: May 29, 2025
Michigan
1 review
0 helpful votes
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Purchased tires previously using Tire Rack and this is the second time I have used them. Great Pricing and Ease of ordering makes this a snap.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Great delivery and website
June 8, 2025

Tires were delivered early and in great condition. The delivery driver was great. Easy to file a claim for defective tire

Date of experience: May 29, 2025
Ohio
1 review
0 helpful votes
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Great customer service
June 8, 2025
Updated review

I mis-ordered the wrong size and Tire Rack immediately helped with the correct purchase.

Date of experience: April 29, 2025

Easy to order
June 2, 2025
Previous review

Easy to order

Date of experience: May 23, 2025
Iowa
1 review
0 helpful votes
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Tires arrive quickly
June 8, 2025

Easy to order, generally competitive prices, they provide all info, tires come quickly

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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Quiet and smooth ride
June 8, 2025

Replaced Michelin run flats which were noisy and more of a hard ride with the Michelin Defender2 The X5 rides and feels much more like a luxury vehicle now!
It still handles very well too, maybe not quite as good but still nice!

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Great prices; great service!
June 8, 2025

I've ordered tires from Tire Rack for my cars for the last few years. Always get new tires shipped rapidly for the best prices.

Date of experience: May 29, 2025
Massachusetts
1 review
0 helpful votes
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Always awesome
June 8, 2025

Super easy, great selection, super fast delivery!
Always great service!

Date of experience: May 29, 2025
Maine
1 review
0 helpful votes
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Specific hardware
June 8, 2025

I am looking for replacement cap screws to the caps I just bought. Hopefully the hardware is included with the order of the caps themed

Date of experience: May 29, 2025