Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always pretty simple and tires arrive quickly. Never had a problem
The warranty should cover installation of a tire if its within 30 days or a first-time use
Hard to tell if what i want is in stock and what it will cost me.
Other than an account hiccup. No complaints.
Tire Rack makes it easy to find your tires, ship, and schedule an install at a local dealer.
Always an easy experience to purchase the right parts for your car. Never any issues.
This will be my 3rd time ordering from Tire Rack and its always been easy and great prices and great selecting's
Very smooth and satisfying. Offers lot of options to choose from.
Great options, all the rating details I need with reviews, prices are good and delivery is fast. Tire rack makes replacing tires easy.
They never get my shipping date correct, if it say they'll be delivered Friday the show up Wednesday two days before im expecting them
Easy and clear order process. Fair prices for quality products. Adding the installation and scheduling the installation is excellent service. Great job! Chuck H.
Selection is unparalleled. Especially if you want a bargain or a selection of more high end. Info on mounting/balancing prices for "Preferred INstallers" is lousy and adds a LOT to the work of getting the best deal.
Quick and efficient. Prices reasonable. Free shipping. 10 outta 10
Easy to decide and order, free drop shipping and installation fee included
Prompt/quick shipping, great selection, great fitment details. Tire rack takes the guessing out of selecting the appropriate wheel set-up.
Always good and if i make a mistake someone gives me a call love the service
Great service all the time and always satisfied with my product. Yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Everything was as described excellent prices and fast delivery. Highly recommend Tire Rack
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and a member of our team will be reaching out.