Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,699
shipping
28,663
quality
29,223
This company responds to reviews on average within 1 day

Instant Feedback

528,693 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Richard L.
Unfollow Richard L.
Share Review
Report Review

Always perfect
June 8, 2025

I have lost count of how many times I have used TR, well over 30, and never had a problem. That is pretty dang good.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
Follow Christopher P.
Unfollow Christopher P.
Share Review
Report Review

Best prices
June 8, 2025

Tire rack always has the best deals on tires. This set we are ordering is for my wifes car, a '21 Hyundai Kona. They are about $200 cheaper than anywhere else.

Date of experience: May 29, 2025
Ohio
1 review
0 helpful votes
Follow brian s.
Unfollow brian s.
Share Review
Report Review

Always Amazing
June 8, 2025

Being able to pick out your tires based on price and ratings is really amazing. Beats going into the store and them putting random crappy tires on your car. Seriously... the tire that was recommended to me this go around from tire discounter was a crap brand and horrible ratings. Glad i didn't listen to that guy. 72 dollar tire online for the low price of $340 for two. Always Tire Rack

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Order
June 8, 2025

Order came exactly the way they said it would and on time. Salesman help was superb.

Date of experience: May 29, 2025
Maryland
1 review
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Easy and fair pricing
June 8, 2025

Always an easy site to navigate and have very competitive prices.

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Share Review
Report Review

Website
June 8, 2025

The website did not seem to work well on my mobile device. I switched to my laptop and it still lagged a bit and circled back to the previous page(s) when I attempted to advance.

Date of experience: May 29, 2025
Louisiana
1 review
0 helpful votes
Follow Keith K.
Unfollow Keith K.
Share Review
Report Review

Excellent service
June 8, 2025

Excellent selection and price. Shipped on time. Beats having a tire shop trying to sell you what they have in stock. Also nice to have representative call to confirm your order

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Drop shipment of tires
June 8, 2025
Updated review

This role like a charm. I highly recommend using Tire Rack to save on your tires while using local installers you trust.

Date of experience: May 29, 2025

Amazing! Everyone should use Tire Rack.
May 30, 2025
Previous review

Great price. Free drop shipping to a reputable installer of your choosing. What's not to like?

Date of experience: May 20, 2025
Georgia
1 review
0 helpful votes
Follow Kirk C.
Unfollow Kirk C.
Share Review
Report Review

Easy like Sunday morning
June 8, 2025

Great prices, great website, fast & free shipping…what more can you ask for? Great company, that's why I'm back!

Date of experience: March 22, 2023
Florida
1 review
0 helpful votes
Follow Eric H.
Unfollow Eric H.
Share Review
Report Review

Solid choice.
June 8, 2025

Best value. Helpful Partnership with Discount Tires for installation wherever you live!

Date of experience: May 29, 2025
Maine
1 review
0 helpful votes
Follow Roland M.
Unfollow Roland M.
Share Review
Report Review

Excellent service and products
June 8, 2025

Long time customer fortress and parts. Always happy with the experience.

Date of experience: May 29, 2025
Illinois
1 review
0 helpful votes
Follow Mohamed E.
Unfollow Mohamed E.
Share Review
Report Review

Had the mobile unit twice before. Loved it! I did not see this option this time. Bring it back!

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
Follow Victor V.
Unfollow Victor V.
Share Review
Report Review

Excellent customer service
June 8, 2025

Spoke to Katrina from customer service and she was patient and guided me throughout the entire process

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review

Improved
June 8, 2025

Like to see better specs, hard to tell if tires are rotational

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Sumitomo Encounter HT
June 8, 2025

Had the Sumitomo Encounter HT tires on my Jeep Grand Cherokee since 2017, still allot of tread, they wear great. Made in Thailand. But got a flat on one tire, so decided to replace 2 on the front. Put one as spare tire.

Date of experience: May 29, 2025
Minnesota
1 review
0 helpful votes
Follow Matt B.
Unfollow Matt B.
Share Review
Report Review

Great tires
June 8, 2025

Reasonable prices for great set of tires buy them here and get quality tires

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
Follow Tobiro M.
Unfollow Tobiro M.
Share Review
Report Review

I always order pads from you, probably tires a few times also.

Date of experience: May 29, 2025
Michigan
1 review
0 helpful votes
Follow Dave Q.
Unfollow Dave Q.
Share Review
Report Review

Purchased tires previously using Tire Rack and this is the second time I have used them. Great Pricing and Ease of ordering makes this a snap.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
Follow Julia H.
Unfollow Julia H.
Share Review
Report Review

Great delivery and website
June 8, 2025

Tires were delivered early and in great condition. The delivery driver was great. Easy to file a claim for defective tire

Date of experience: May 29, 2025
Ohio
1 review
0 helpful votes
Follow Ronald V.
Unfollow Ronald V.
Share Review
Report Review

Great customer service
June 8, 2025
Updated review

I mis-ordered the wrong size and Tire Rack immediately helped with the correct purchase.

Date of experience: April 29, 2025

Easy to order
June 2, 2025
Previous review

Easy to order

Date of experience: May 23, 2025