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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,779 reviews

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
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Thumbs up for tire rack
June 14, 2025

Ordered tires and wheels before and all went well with no problems. That's why I'm back

Date of experience: June 4, 2025
District of Columbia
1 review
0 helpful votes
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Efficient
June 14, 2025

Tires were there at installer for easy installation. No problems.

Date of experience: February 1, 2021
New York
1 review
0 helpful votes
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Just the same as this one excellent service you guys rock!

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Good Service
June 14, 2025

Good experience very happy will buy again from tire rack in future

Date of experience: June 4, 2025
Florida
1 review
0 helpful votes
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LOVE THIS PLACE
June 14, 2025
Updated review

Easy fast service! Always a pleasure to do business here, will return soon.

Date of experience: June 4, 2025

Easy transaction
March 2, 2025
Previous review

Great experience every time I shop here highly recommended!

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Step up your game!
June 14, 2025

Staff not knowledgeable enough. Difficult finding wheels if the car is modified. There are other competitors now time to Step up your game.

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
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The system works great.
June 14, 2025

I purchase a set of tires for same car. They worked out great I am back for a replacement set.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Ordering online is easy-peasy
June 14, 2025
Updated review

Quick and easy online ordering process for tires you know and trust

Date of experience: March 17, 2025

Easy to use site
March 31, 2025
Previous review

Easy to use site. Hope delivery goes smoothly!

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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New tires for Lexus
June 14, 2025
Updated review

I needed front tires for an AWD vehicle. The prices are right for me. Order arrived on time and packaged nicely!

Date of experience: December 20, 2024

Helpful options, quick and detailed ordering process
October 17, 2024
Previous review

Helpful options, quick and detailed ordering process.

Date of experience: October 6, 2024
New Jersey
1 review
0 helpful votes
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Great service
June 14, 2025

Needed help with warranty claim and getting a comparable tire for one that was damaged. I was quickly connected to Jill who sent info on claim and had the pre-approval quickly. Ross helped me find an equivalent tire for the one I was replacing. I placed order and it is being delivered next day.

Date of experience: June 4, 2025
Florida
1 review
0 helpful votes
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Great Prices
June 14, 2025

Excellent service and great prices. I was able to pick up my order which was great

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Reliable
June 14, 2025

I continue to use this company because they are quick to ship and reasonable on price.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Speedy service
June 14, 2025

Team did a great job and were quick to complete the job. Lobby was clean.
The cooler with bottled water was a nice touch.

Date of experience: June 7, 2025
Illinois
1 review
0 helpful votes
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Can't Claim a Road Hazzard
June 14, 2025

I have a tire with a road hazard that I can't claim as my account is setup with landline and does not accept text messages

Date of experience: June 4, 2025
Elise B. TireRack Rep
11 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

New York
1 review
0 helpful votes
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Outstanding
June 14, 2025

Excellent advise, had to use road hazard guarantee twice, no hassle, have purchased tires, wheels, brakes.

Date of experience: June 4, 2025
Florida
1 review
0 helpful votes
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Always fast
June 14, 2025

Always fast service and reliable stock. Always will come back to tire rack

Date of experience: June 4, 2025
Wyoming
1 review
0 helpful votes
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The specific tire I needed.
June 14, 2025

Tire Rack had the specific tire I needed and delivers quickly. I love the included Road Hazard.

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
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Fast and User friendly.
June 14, 2025

Was able to input my cars information and filter through the right tires for my car with a wide variety of brands and different prices.

Date of experience: June 4, 2025
Florida
2 reviews
0 helpful votes
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Great
June 14, 2025
Updated review

Very easy process and nice cheap tires for any car you can think of

Date of experience: June 4, 2025

Great discounts
October 22, 2024
Previous review

I order wider rear tires and decided to look at the hellcat tires on the dodge website and they were $350 a tire but here the same tires are $150

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Purchased tires for the same car in 2016 and 2020, and both purchases were great.

Date of experience: March 14, 2016