On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to find what I was looking for, simple transaction and trusted.
Overall very good experience. Very high price depending on tire you buy. But the tire i bought were very high price to begin with. Delivered when they said they were gonna have them delivered
Also great. Would recommend to anyone with a need for tires. Will use again.
Good selection, good prices. Easy installation at Tire Rack HQ. Tire reviews provide great information when selecting new tires.
Great as usual. Keep up the great work! Plus close to pick up.
Usually always on time and everything i need in great condition love using tire rack since my dad recommended
Always good service easy tk use website
Tire rack didn't disappoint. Discount tire was fast and friendly. Definitely will recommend to friends and family. Michelin tires are fantastic, quality and affordable.
Easy to choose tires. Delivers to my house within in a few days
Tires were delivered on time, and they were easy to order Excellent service
Navigating the site is very easy to use. Also the free warranty is also good.
Purchase of tire and pick up at Delaware distribution center.
It was so easy last time that I came back this time. I especially like the installation and with Firestone where I could actually select date and time.
I have buying from Tire Rack for years even while working in dealerships. Always a great selection of prices and brands. Video road tests that show you what the tires are doing is helpful and with the commentary is bonus. Free 2 year road hazard is definitely a nice touch.
I always shop for wheels and tires by their specific dimensions. Tire rack is getting really obnoxious asking for a vehicle or any other question besides wheel size and tire size. If I have a vehicle is selected certain wheels sizes aren't selectable. And you can't deselect the vehicle only change the vehicle. Stop doing that
Always a quick ordering process through tire rack, I love that you guys include free shipping and the road hazard warranty.
Have bought 5 or 6 sets of tires from TR. The process of selection, ordering and scheduling installation has been extremely easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members