On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Better way to research all tires that fit your vehicle without a salesman giving you his advice and choices; greater selection than most local tire stores and you can shop based on price, value or performance with all the facts in front of you. Also, Tirerack approved locations in your area with a fixed price guarantee!
You should not "time me out" when shopping for tires on your website; lost all my research info, almost lost a sale!
I've been ordering from Tire Rack for years. Everything from rim/wheel combo's to replacement tires. I find the advice they give really helpful in making purchasing decisions. And their prices and selection can't be beat.
I used to shop TireRack against Town Fair and BJ's, and don't bother anymore. Tirerack's prices always beat them, and their service and expertise in helping to pick tires is fantastic - I don't get the feeling I'm being pushed to a particular product because there's a spiff of some kind going on. Every time I've worked with them I've been delighted with what I got.
Ordering tires through Tire Rack is easy and the selection and information provided are much more extensive than other sources.
Tire Rack is dependable. When you can catch clearance sales they are even more awesome. Tires are priced competitively and are shipped to either your home or installer free of additional charge.
I have been ordering from them for 10+ years
Have ordered tires twice from Tire Rack and it has been super easy and the service has been great. I had contact email after my first purchase to make sure the tires I ordered were what I need for my vehicle. Will definitely order all of my tire for Tire Rack going forward.
I have purchased tires, wheels, and tire and wheel packages. One time I picked 3 sets of tires at the DE location. All purchases were made with no problems.
I have been buying from you for years and always had a good experience and found good value. I am glad you have continued to update the experience.
I went over two potholes in two years, and my tires were damaged. When I emailed Tire Track, your representative wrote back and told me to stop running over potholes.
I've ordered tires many times through TireRack and the site is easy to use and everything has been accurate. The individual ratings are really helpful in comparisons.
I odered tires online with the road hazard warranty
And 2 weeks late i had to use it
I called tirerack they helped me through the process and 2 days later I had my replacement tire
I have ordered multiple times and tirerack never disappoints
Buying one tire is never fun. That usually means something happened to make it unfixable. The Pilot Sport S is not a cheap tire, but so worth it. Tire Rack came through. Even got it a day early. Got it mounted and Road Force balanced at my local shop. Back on and once again life is Good!
Thanks Tire Rack
Bought tires for my Rav4. Michelins. Great tires! Swapped out the factory OEMs, which were pretty good, but these are better.
Incredible ease of ordering with outstanding website ensuring optimal selection for our vehicles…knowing the price cannot be beat! I had the great pleasure of attending the Grand Prix of Monaco as a guest of Road track with the owners of Tire Rack decades ago and knew that they would be incredibly successful…Ayrton Senna won the race!
Professional, friendly, expert advice, great pricing, a wealth of information on the website, fast delivery, free road hazard insurance… I probably missed something, but Tire Tack is the best in the industry by a long shot. I have bought all my tires there for decades.
Tire Rack has been my dealer of choice for decades now. They excel in all areas of performance: wide selection, depth of information provided on the website, responsiveness in the case of any issues, free road hazard insurance, speedy delivery. Yes, the best!
I've gotten all of my tires from Tire Rack for probably 40 years. There's no reason to go anywhere else. Excellent selection, fast delivery.
I have not bought tires from anywhere but Tire Rack for decades. They are simply the best. Easy shopping and ordering, lightning fast delivery.
Always easy to find the best tires for my cars, best prices, free tire protection plan and super fast delivery. Very much appreciate your support for Street Survival and BMW CCA Club Racing! I will always be a return customer.
Your chat room was great. Marcos did a excellent job of walking me through my driving habits, conditions and expectations and found me an optimal tire match.
The Live Chat was great is helping me decide on a brand and tire features. New car and I wanted an upgrade on the tires and performance.
I've always had good experiences with TR. It's nice to load your vehicle info in your account to use near term and in the future for vehicle related products and purchases. I value the selection in tires, the customer ratings and feedback as well as the Tire Rack testing and results to make an informed decision. I have a local warehouse where I can pick up my tires which offers savings versus shipping.
I have ordered tires to be delivered at residences, and to businesses. Tire Rack consistently delivers what I ordered on the day it was promised. There seem to be a very small number of businesses that actually seem to use or accurately update the data online and **have it actually match** - I have never experienced promise a specific tire, set up a delivery... then "oops we don't actually have what we said we have"moment.
Exceptional! As always. Been shopping TireRack for the past decade. They have the best prices and America's Tire has the best employees.
As always, great prices and service. I have never had a bad experience with TireRack.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for reaching out, Sixto. We understand how frustrating this must feel, and we don’t take your concerns lightly and will have your order reviewed.