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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,785
shipping
28,749
quality
29,309
This company responds to reviews on average within 1 day

Instant Feedback

530,168 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Tires and more
June 16, 2025

Fast easy and great prices road hazard warranty easy to use if needed

Date of experience: June 6, 2025
Tennessee
1 review
0 helpful votes
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A+
June 16, 2025

A+ very satisfied with price and free shipping! Thanks affirm too

Date of experience: June 6, 2025
Pennsylvania
1 review
0 helpful votes
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Tires
June 16, 2025

Always a good experience purchasing tires from here. Good experience

Date of experience: June 6, 2025
Maryland
1 review
0 helpful votes
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Satisfied repeat customer
June 16, 2025

It's been a while since I ordered from Tire Rack but in past years I ordered all my tires for my Hondas from you. I have never had any issue at all.

Date of experience: June 5, 2025
Minnesota
1 review
0 helpful votes
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Painless purchase as always
June 16, 2025
Updated review

One time we ordered a new set of 4 and the size of the tires was good for my car but apparently if you did put this one smaller size on my vehicle you just needed to inflate the tires to like 38-40lbs instead of the typical 32-33 and he called my cell phone to lmk this and I feel like that is definitely above and beyond what most any other places would do. We love tirerack!

Date of experience: June 6, 2025

Very satisfied with tire rack so far
December 13, 2024
Previous review

Very satisfied with tire rack so far

Date of experience: December 3, 2024
North Carolina
1 review
0 helpful votes
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Always great price and service
June 16, 2025

Ordered first set of wheels and tires in 1988. 1987 BMW 535i, I wish I still had the car.

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Always easy
June 16, 2025

Tires delivered to the store of my choice and installed with zero hassle.

Date of experience: January 11, 2023
Texas
1 review
0 helpful votes
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I was very pleased with my order and experience with Tire Rack.

Date of experience: June 6, 2025
New Jersey
1 review
0 helpful votes
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Great people at customer service
June 16, 2025
Updated review

Had to reset password. Nice person helped me. Thanks Thanks. Thanks thanks

Date of experience: June 6, 2025

I habe to kerp making a new passeord
May 5, 2025
Previous review

All has been well except one tire had to be replaced as ir was defective/ out of round

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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Good opinion of Tire Rack
June 16, 2025

I like to review feedback from other buyers. Seems like some of the UTOG data is inaccurate. Seeing real life users experience helps making a informed decision.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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Great Price With Zero Hassle
June 16, 2025

I was recommended to use Tire Rack by my mechanic. I was so happy with my experience in 2021 that I used them again today.

Date of experience: March 15, 2021
Ohio
1 review
0 helpful votes
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Great Price and Fast Delivery
June 16, 2025

I have purchased tires from Tire Rack in the past. Have always found their prices to be very competitive and delivery is usually within 2-3 days. I also had to take advantage of the road hazard insurance one time. Damaged tire was replaced with no hassles.

Date of experience: June 6, 2025
Wisconsin
1 review
0 helpful votes
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Excellent Service
June 16, 2025

The products have always been exactly as advertised. Ratings matched experience.

Date of experience: June 1, 2023
1 review
0 helpful votes
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They have been fine
June 16, 2025

No real issues with Tire Rack in the past. Preferred Discount Tire Direct, but they just bought them, so... I guess I'm using Tire Rack now. Prices are decent, shipping is okay, rebates and pre-paid gift cards that force you to open a tire-brand-specific credit card are SUPER annoying, but it is what it is, I guess.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Prefer Tire Rack
June 16, 2025

Tire Rack is my preferred place to shop for tires. It's convenient and they carry a large selection of tires providing detailed information to make an educated purchase.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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Five star service
June 16, 2025
Updated review

Everything was delivered as promised including the installation. This is my third time using Tire Rack and is my first option!

Date of experience: June 6, 2025

Excellent
June 7, 2025
Previous review

Excellent deal! I ended up buying two sets—one for each of my cars.

Date of experience: May 28, 2025
Georgia
1 review
0 helpful votes
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Great service and very easy
June 16, 2025

I will never buy tires from anywhere else. Tire Rack made the buying process very easy. Also, filing a claim for a tire replacement was very easy.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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I will purchase tires only from Tire Rack
June 16, 2025
Updated review

This is the second time I've ordered tires from Tire Rack. I can count on tires from Tire Rack to be current. We had a great experience with one of Tire Rack's recommended installers, which their website helps you find. They have a human available for live chatting if there are questions.

Date of experience: June 6, 2025

Looked up tires on Consumer Reports and found them...
February 17, 2025
Previous review

Looked up tires on Consumer Reports and found them easily on Tire Rack. I like that you have installers near by.

Date of experience: February 7, 2025
Minnesota
1 review
0 helpful votes
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Good service
June 16, 2025
Updated review

Everything was great, the money was only withdrawn when the tires were sent

Date of experience: November 15, 2024

All good mmmm
November 17, 2024
Previous review

All good mmmm

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Always fast and furious
June 16, 2025

I have always been happy with the service and selection on most of my vehicles. Let's get some 20" low profile selections increase for the audi.

Date of experience: June 6, 2025