Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great prices, fast shipping. Always a deal with tire rack!
It's always been good experience. Love Tirerack. Would recommend.
Delivery was Fast and Accurate very content with my order, I love the all terrain tires on my vehicle
Fast and Easy with great prices and promotions
At an auto shop for many many years used tire rack, repetitively good service!
Tirerack is competitive and efficient. They have a great selection and wealth of data and research on products.
Other tire site have veterans discounts but I needed the tires quickly
Great and quick service and delivery. Awesome internet company too use. Keep up the great service and pricing you offer!
The tires showed up on time and was kept in the loop the whole time. I will definitely order tires again from tire rack.
Thank you and will shop again with you.
I have ordered quite a few sets of tires for myself and some family members, I always get what I order and its always on time. Thanks you Tire Rack...
Great first experience so am back now to order again...
Great. Really great experience that most companies don't have nowadays. Easy and quick and they get the job done. Glad that they exist so that I maybe able to get great tires and a great price.
Easy to order and compare. Free delivery is unbeatable. Been using TireRack for over a decade now
This is not my first time using Tire Rack, and once again, everything went smoothly. The website is very easy to navigate, with a simple and intuitive layout that makes it quick to find what you're looking for. Checkout was fast, and I've never had any issues with the company. Highly recommended!
You have great selections, a lot of information on all your products but you dont keep the customer informed on the shipping process.
I received tracking the day my tires arrived.
Always a good experience, been using for few decades.
Last time I order I forgot to go to wholesale and a rep called me to inform me and redid my order.
Always the best place to buy tires, great selection and prices
Easy, affordable and always reliable. Good quality tires a d fast shipping.
Tires turned out exactly how I expected. Easy to deal with and got what I wanted.
Gill was fantastic and helped me out greatly! He was professional and informative.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

