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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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5th time we have purchased tires directly. Truck tires, sedan tires. Their prices are more than competitive. We live near a Tire Rack warehouse and have saved $40 by picking them up. Great experience every time.
Our 4th purchase, always great pricing and service. Thank you.
I have purchased multiple times and have always received the tires in a timely manner. I also think Tire Rack pricing is competitive, a few dollars more expensive than Costco, but I don't have the time or energy to go and deal with it in store
Best place to buy a tire and do research! The video review and date is very helpful!
Delivered on time no problems I got the right product and on the first try, didn't have to re-order
They are very helpful on your selection for your car or pickup! Thank you all so much for your help!
The same way! Its a great site to get the right tires at the right price! Thank you so much!
I'm extremely help with my purchase. The tires are working perfectly on my vehicle. I appreciate the quick processing and delivery. Kudos!
I have used your onsite installation many times and I was disappointed to find out you don't offer that in my area. Might have to look for a new supplier.
I love the ease of shopping for tires on Tire Rack. I can compare and contrast different tires for my vehicle, buy them and set up the appointment to get them installed all in the same place, for a GREAT price.
The tires we tend to buy are a good value, show up quickly, and tend to need minimal balancing after installation to rims, often none
Always here before I feel like mounting them, but that's a good problem.
The website is easy to use and I always find great deals on highly reviewed tires.
Easy pull down menus. Searching by price or rating or availability was a snap.
Easy to find a good selection of replacement tires, lightning fast shipping to the installer.
Was able to find my tires I usually buy quickly and now I'm done with that.
I have used Tire Rack at least 4 or 5 times for tires. This is the first time for rims. Never had any problems and always been satisfied with my purchases.
I have purchased many winter tire/wheel packages over the past 15 plus years for many different cars. The process is very easy on line with very complete data about the many choices. I have spoken in person and computer chatted with agents and all have been very helpful. Getting the tires already mounted on the wheels makes quick winter install a breeze. I also like the connection to Discount Tire for needed bolt on service. Good job Tire Rack!
Always happy to purchase from Tire Rack—————-=—————————-
Each time I have purchased tires from TireRack, for the past 35 years it has always been a pleasure.
Tires wer shipped directly to our Audi Dealership, on time and in great condition.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for being a loyal customer and sharing your experience, John. We will be reaching out to you directly.