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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,792
shipping
28,756
quality
29,316
This company responds to reviews on average within 1 day

Instant Feedback

530,250 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great service
June 20, 2025

Always quick fast and convenient always will do business with tire rack

Date of experience: June 9, 2025
New York
1 review
0 helpful votes
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Smooth!
June 20, 2025

All good. Amazing variety of products. Very satisfied with purchase and can wait for items to arrive.

Date of experience: June 9, 2025
Nevada
1 review
0 helpful votes
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Great price, great service!
June 20, 2025
Updated review

5th time we have purchased tires directly. Truck tires, sedan tires. Their prices are more than competitive. We live near a Tire Rack warehouse and have saved $40 by picking them up. Great experience every time.

Date of experience: June 9, 2025

Our 4th purchase, always great pricing and service
August 18, 2024
Previous review

Our 4th purchase, always great pricing and service. Thank you.

Date of experience: August 8, 2024
Canada
1 review
0 helpful votes
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Reliable, timely
June 20, 2025

I have purchased multiple times and have always received the tires in a timely manner. I also think Tire Rack pricing is competitive, a few dollars more expensive than Costco, but I don't have the time or energy to go and deal with it in store

Date of experience: June 9, 2025
South Carolina
1 review
0 helpful votes
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Easy as 123
June 20, 2025

Order and scheduled my tires to be delivered and installed.

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Always Easy
June 20, 2025

Best place to buy a tire and do research! The video review and date is very helpful!

Date of experience: June 9, 2025
Virginia
1 review
0 helpful votes
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Great service
June 19, 2025

Delivered on time no problems I got the right product and on the first try, didn't have to re-order

Date of experience: June 9, 2025
Texas
1 review
0 helpful votes
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It is a great site!
June 19, 2025
Updated review

They are very helpful on your selection for your car or pickup! Thank you all so much for your help!

Date of experience: February 15, 2020

It is a great site!
March 26, 2025
Previous review

The same way! Its a great site to get the right tires at the right price! Thank you so much!

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Falken Tires
June 19, 2025

I'm extremely help with my purchase. The tires are working perfectly on my vehicle. I appreciate the quick processing and delivery. Kudos!

Date of experience: June 15, 2025
Pennsylvania
1 review
0 helpful votes
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On site install
June 19, 2025

I have used your onsite installation many times and I was disappointed to find out you don't offer that in my area. Might have to look for a new supplier.

Date of experience: June 9, 2025
Elise B. TireRack Rep
10 months ago

Thank you for being a loyal customer and sharing your experience, John. We will be reaching out to you directly.

Minnesota
2 reviews
1 helpful vote
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The only way to go
June 19, 2025

I love the ease of shopping for tires on Tire Rack. I can compare and contrast different tires for my vehicle, buy them and set up the appointment to get them installed all in the same place, for a GREAT price.

Date of experience: June 9, 2025
Minnesota
3 reviews
0 helpful votes
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The tires we tend to buy are a good value, show up quickly, and tend to need minimal balancing after installation to rims, often none

Date of experience: June 9, 2025

Great prices
April 21, 2025
Previous review

Always here before I feel like mounting them, but that's a good problem.

Date of experience: April 11, 2025
New Hampshire
1 review
0 helpful votes
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Always so simple!
June 19, 2025

The website is easy to use and I always find great deals on highly reviewed tires.

Date of experience: June 9, 2025
Wyoming
2 reviews
0 helpful votes
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Easy to find tires
June 19, 2025

Easy pull down menus. Searching by price or rating or availability was a snap.

Date of experience: June 9, 2025
Washington
1 review
0 helpful votes
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Perfection
June 19, 2025

Easy to find a good selection of replacement tires, lightning fast shipping to the installer.

Date of experience: June 15, 2025
Illinois
1 review
0 helpful votes
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Was able to find my tires I usually buy quickly and now I'm done with that.

Date of experience: June 9, 2025
Illinois
1 review
0 helpful votes
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Great Service as usual
June 19, 2025

I have used Tire Rack at least 4 or 5 times for tires. This is the first time for rims. Never had any problems and always been satisfied with my purchases.

Date of experience: June 9, 2025
Washington
1 review
0 helpful votes
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I have purchased many winter tire/wheel packages over the past 15 plus years for many different cars. The process is very easy on line with very complete data about the many choices. I have spoken in person and computer chatted with agents and all have been very helpful. Getting the tires already mounted on the wheels makes quick winter install a breeze. I also like the connection to Discount Tire for needed bolt on service. Good job Tire Rack!

Date of experience: June 9, 2025
Michigan
1 review
0 helpful votes
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Repeat customer
June 19, 2025
Updated review

Always happy to purchase from Tire Rack—————-=—————————-

Date of experience: June 9, 2025

Buy over and
June 19, 2025
Previous review

Each time I have purchased tires from TireRack, for the past 35 years it has always been a pleasure.

Date of experience: October 8, 2020
Alabama
1 review
0 helpful votes
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Tires wer shipped directly to our Audi Dealership, on time and in great condition.

Date of experience: January 9, 2023