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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to purchase from the website. Price of tires is fair. Checkout is easy
I appreciate the number of options, all the information (especially for choosing tires). There was a sales person who I dealt with a lot, can't recall the name, he was great, but really everyone has been. Today, George was on the chat. Yesterday, I don't recall name, they helped with questions about wheels for a different vehicle. I wanted 17" rims vs OEM 18" - for more space to protect rims from potholes (I live in CT). Infinity service couldn't tell me about brake clearance. But TR could. I'll make that purchase in a while
Rep's are always willing to take their time with my question about the tires and offer comprehensive recommendations that are not just about selling their tires!
Loyal TR customer for 10 years. Multiple cars and sets of tires, brake pads and shocks purchased thru TR. Their hazard policy is the best all around.
Previous experience was excellent, from purchase to installation. Would definitely do it again.
I've always had great experiences at at TR. You are very consisting.
Quick and easy to go through the site, ordered some wheels a few weeks ago and it was easy too.
I have always had good service through Tire Rack. However, the last tire shipped through Fed Ex and it took forever! This seems to be a problem with Fed Ex now a days! 👎👎
Great prices - easy to order - have been a customer for years and every experience has been great
Quick efficient and reliable service Tires are highest quality
Ordered a set of tires from them awhile back, have always used them for research/reviews on the latest tires. Never dissapointed.
Always Great Tires at Great Prices with excellent customer service when needed for proper advice on getting the right tires
Bought several sets of tires through the years from Tire Rack. They are my preferred vendor for tires
The experience was the same. After checking the tire specs that suite my needs and the right tire for the car it was an easy process.
The best deals on tires. Great selection and they care to make sure the work and service it's at it's highest of quality, thank you
Excellent! Fast and everything shipped and delivered as expected. Sent right to Firestone which was awesome!
Always good. They have the tires I need at a great price and they ship them fast.
Ordered a set of tires - they contacted me to say the set was not OEM and suggested the correct model. Got them a day later. Fair price and great service!
Next day delivery? Right on! Thank you! Recieved the tires when stated and no worries. Exactly what I ordered.
It's a pleasure to speak with a live person, something that is becoming more rare. The individual was helpful, courteous and explained the process clearly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members