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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The tire I wanted wasn't available, so I had to "settle" for a different brand. But, with Tire Rack's exhaustive testing, i found a tire with the right attributes I was looking for, and very excited to have discovered a brand making exceptional tires.
I have been using Tire Rack for many years. Car, truck, trailer and sports car. Always have the tires I need and ship quickly.
Had tires delivered, they showed up on time and were installed fast. Truly professional service, greatly appreciated when you have a busy schedule.
Tires were delivered and installed with zero issues and the customer service at Mr Tire is amazing.
Easy to navigate and quick decisions. Great service! Will definitely purchase again!
For years I've been ordering and getting my tires on time and very satisfied.
No pressure, clear and simple ordering steps, a pleasure to deal with the site. Best of all the concern for safety over styles or prices.
The Road Hazzard protection plan is with a third party company. It is indeed a hassle and inconvenience.
Great service and free shipping also decent road hazard warranty.
Always have what I need when I need it! Will probably always purchase my tires from Tire Rack for the foreseen future
Used to pick tires up directly from the warehouse in Aurora CO and get a small discount!
Easy to find parts with several options available for consideration.
Easy, affordable, and efficient - TireRack hasn't let me down for over 10 years of use.
Timely and easy. I was notified right when the tire was delivered and the installer was able to complete the work the same day. Thanks
Excellent price excellent service. Easy to order online and make arrangements for installation at my local tire shop.
I love the fast delivery and the fact that the tires I choose are always in stock!
Great customer service
Prompt and easy to navigate the online process.
Last time I spoke with Tire Rack they were extremely rude and unhelpful to my situation, but no one has this tire in stock and I need a tire so screw me right
We appreciate you bringing this to our attention and a member of our team will be reaching out.
I have never received a bad part from Tire Rack. The tire reviews are also very helpful. Prices are good. The ability to get tire/rim combinations is helpful. Providing rebates is helpful.
Tires were shipped in time and I liked their quality. It would be better if the items placed in the Shopping Cart would remain there though. I've purchased tires for 3 our cars and plan to shop at Tire Rack in the future as well. Their tires are great as well as Customer Service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and a member of our team will be reaching out.