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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very good service. They stand by the road hazard, they have replaced two tires for me.
It was a smooth transaction. Great price and an easy process. I will be back God permitting.
Free road hazard, free shipping, and the best prices anywhere with research and reviews to aid selecting.
I've always liked all the options I have and fast delivery. Can't beat it.
Equally good, easy to review products and chose, good prices
Tirerack's website is easy to navigate, their inventory is competitively priced, and completing the order is seamless and intuitive. They lose 1 star because their estimated TPMS and installation costs are much higher than what installers actually quote, implying that they may be inflating those estimated costs to push customers to use their services instead of a third party installer.
Good. Surveys can be annoying to customers. Pls dont do a 50 character minimum for people who dont want to fill this part out.
I've ordered tires for my truck and Corvette and I'm very satisfied with the quality and quickness of delivery.
Good quick service and quick shipping
Always a pleasure to work with
They arrived on time and exactly what I ordered thank you very much
Everything's fine, tires came quick enough. And they were fine
Bought many tires and had them dropped shipped with no Problems.
Always have what I needed, able to get in and timely manner and delivered just where I want it to.
This is my second time purchasing tires from Tire Rack and it is very convenient.
It was simple and easy to setup shipping tom the store and schedule an appointment for installation all at once. Thank you for making it user friendly.
It's nice to have an option to ship directly to your local tire store. Good ecperience
After seeing their persistent ads in automotive mags as a kid, I tried Tirerack for my first self-purchase tires as I got old enough to need them. Its not a huge number of tires overall, but I've thought afterwards about how good the transaction was and how good the price and felt positive about the whole thing every single time, and we're talking two decades. No other brand/company/organization has matched that continuity and consistency in my experience, its kind of hard to believe in 2025. It almost makes you mad as it exposes how most other companies could operate if they chose to, earning your business on service and price over and over again on a consumable good. And I've met so many people over time who also are long-term. The company handles front-facing as close to perfect as you could expect according to the general consensus of reviews, and they obviously nails the operations of it all properly because look at them, big enough to win the supply game and beat 99% of prices and still able to handle the logistics end with superb shipping practices for free, the amount of inflow they aim back at the customer is a model to be studied somewhere in a business degree. Prob already has been. If you shop here you know all this already, and if you're reading through all of this to determine whether to try TireRack, you are very persistent and must surely now have the idea, join the rest of us and try! The fact this much was written and with genuine feeling about a tire company should sum up the review. And this was written the day of the latest purchase, prior to shipping and receipt of product, and I know already that it will arrive as promised, plus they already delivered on price, so here we go again with another great purchase on TireRack. Oh and this next part could be in all caps, but thank you TireRack also for your heavy involvement in motorsport of all varieties, don't ever stop!
Ordered some tires for my husband's truck and they triple checked to make sure that the tires would fit because I ordered a size bigger. Fast delivery and super nice!
Nice site, good price, easy to find what I needed. Tires were on sale at a way lower price than anywhere else.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

