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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Everytime I order from Tirerack, I get exactly what I order, on time. Great prices!
Only three of the four tires ordered arrived at my installer ( shipper error) installer informed Tire Rack and they had the tire there the next day! Overall very satisfied with the experience
I didn't see an option to pick the tires up at the warehouse. I have been purchasing and picking tires up from yall for years. Please provide an explanation why I cant get my tires
This is the 4th or 5th time I've ordered tires from Tire Rack and I'll keep coming back. Great pricing, the website is easy to navigate, and shipping is prompt. Hard to ask for much more.
Easy to get on the site and find the replacement tire. Shipping was free and they offered setting up a place to get it installed.
We got started buying from the Tire Rack when we did autocross events and track days because of your support for the SCCA and your reliable reviews of the latest developments in high performance tires.
Tire rack has competitive tire prices that come with road hazard warranty. This came in handy as my car received a sidewall bubble in the first year of use. Not sure if it was due to a defect or pothole. Nonetheless, I used Tire Rack's online claims portal and got pre-approved instantly to replace it. They are going to cover the cost of the tire and installation. Seem to be very reliable.
Ordering tires knowing they have been evaluated on the test track by tire rack and by other customers
Good in App information to explain the tire sidewall numbers
Always good with tire rack always good with tire rack always good with tire rack
Speedy,, reliable shipping. Excellent telephone customer service; honest warranty and road hazard indemnity.
It was quick and easy, at the lowest price I could find online!
I love my local installer, but I prefer to compare specs and ratings online for piece of mind. I'm no tire expert, but clearly Tire Rack is made up of experts.
Bought new tires and had them delivered to my mechanic for installation. Wry easy process
I have been a customer for my vehicles since the mid- 2000's. Ratings and reviews are easy to find and very helpful! Currently, just replacing 2 tires (one had a puncture and one was low-tread).
Excellent variety, superb method of finding exactly the right fitment.
Able to compare tires and chose the one the work for me the best.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us and a member of our team will be reaching out to you.