Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and convenient delivery never a doubt that I'll receive my order when expected
Had pilot sports at a competitive price oh yea big time all day
Tried to order tires repeatedly and the website refused to accept the order. Tried to order repeatedly and same result. Came back hours later and order went in. Not sure that it was in time for scheduled appointment though…
It's awesome to know there is still a trusted online tire center that can ship directly to your home. It's unfortunate tire cost in general is not the same but tire rack will always remain my go-to.
Whenever possible I buy my tires at tirerack.com for the easy and reliable service and great prices.
I purchased 4 tires on Wednesday and received 2 on Friday and 2 on Saturday from Fedex. All were in excellent condition. As with other purchases, I had them mounted on my OEM rims at my local Firestone store for about $140 on Monday, ready for swap with the Blizzaks on the car on Tuesday. I greatly appreciate the fast turnaround.
I have purchase numerous Blizzak tires and tire rim sets, as well as All Season tires.
Thought my last pair of tires were reliable and for a great price. Shipping was also super fast and right to my door.
Mike from extension 4979 called immediately to inform me the tires would not fit my vehicle. I was so thankful for his promptness. He called within minutes of me placing the order. I reordered the right tires thanks to Mike. Great company to purchase from.
All way trustworthy, quick delivery, lots of options. Highly recommend.
Had an issue with TWO sets of Vredestein Quattrac Pros - was unpressed with the response which was it was a vehicle or road issue not a tire quality issue.
Hi, Daanesh, we're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]? We'd like to look into this and try to help.
Every experience I've had with Tire Rack over the years has been great. Customer service is quick and helpful if there have been any concerns, and I can't remember anything ever not going to my satisfaction.
Best prices, best selection, discounts for older stock, rebates, tire rack reviews. Whats not to like
Can't exactly remember but it must have been good because I have come back to order again. Great pricing and inventory and free shipping. Can't seem to beat it>
Quick and easy to buy, the tires for my other car were a perfect match for the car.
Awesome closeout pricing and just what I needed. Fast delivery
Very good process, easy to find OEM tires on website. Prices are better than at the dealer. Good variety of choices too.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Michael, thank you for sharing your experience and patience with the ordering process. We’re sorry for the frustration you encountered and appreciate your feedback as it helps us improve. Please feel free to reach out if there’s anything we can do to ensure your appointment goes smoothly.