Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience. Great communication from my sales rep. Love the ability to pick up my order for a discount.
I've only ordered from tire rack and have had amazing support on the purchase and road hazard coverage. I don't think they could make it any easier.
I had tires sent to The Alignment Guy about a decade ago. The transaction and service were excellent. Everything went as planned and on time. Five Star, Top Shelf service.
Tire rack still has good prices that beat my local retailers.
Predictably large range of choices in performance and cost.
Tire Rack always has the most options so you can choose the best tires for your vehicle, and their prices are better than almost anywhere else.
Excellent customer service in all aspects; easy to navigate website
I found great tires at a great price. They were delivered for free to my installer's shop. There isn't an easier way to shop for tires!
Very cool experience had no problems with shipping. They shipped over seas to me with no problems.
Easy to navigate. The tires were cheaper than the last time I purchased them.
I always have an exceptional experience with tire rack. With great pricing and excellent customer service they are the only place I purchase tires for myself and my wife.
As always, Tire Rack has the tires I am looking for at great prices. I get all my vehicles tires from Tire Rack, they are the best.
Fast, Easy, Efficient always great customer service!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

