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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I've always been a little skeptical of the "free road hazard warranty," but I ended up needing it a couple of months ago and was blown away. I picked up a nail on the freeway, and by the time I got to the shoulder, the sidewall was done for. Filing the claim took just a few minutes, they asked for a few photos of the damage, and my claim was approved within a day or two. I had a check in hand a couple of weeks later—no hassle.
Tire Rack consistently beats the competition. They've had every tire I've ever searched for, the website is super intuitive, shipping is fast, and you get that free road hazard warranty as a bonus. Honestly, why shop anywhere else?
Everything was great and the tires have been good in the winter as promised.
Easy to use web apps and plenty of options to fit your needs always easy to find exactly what you're vehicle requires and find the exact factory set of tires you need
The experience was so easy, the tires i chose were larger than stock tires and a advisor from Tire Rack reached out to me to make sure that i was getting what i needed. Great customer service.
No hidden tricks or gimmicks. TR is the honest and complete site for tire shopping. Bought a few sets in the past years and had only good support from the staff.
Excellent, would recommend it to others. Easy negotiating the website
In general at the very least i can always trust to find what im looking for, but not always the best prices, but today you guys sure had the best price. Happy to do business
Shipped 3 out of 4 the right size one size was the wrong size and when I took it to Discount Tire to have it installed I had to call Tire Rack (Sister Company) to have it corrected. After getting flack that it was my fault they made it right and replaced it with the correct size that I ordered.
If you need assistance with your purchase, their team is very helpful.
This is a great site to find tire and rims I have gotten multiple different tires/rims for my cars and have never had any issues with them. It is also nice that they give a warranty on tire incase of any road damage. Overall, great site.
I have been a TireRack customer since 2000. The service has done nothing but improve year over year.
Now I get my tires next day and since my van uses run flats, no shop in my area can provide that kind of service... period!
Your website was really slow for some reason
Dependable, reliable ordering and shipping of tires. Hassle-free.
I've never had issues with my Tire Rack purchases. It has always been an awesome experience for me.
I expected my tires on 6/26/2025 but received on 6/27/2025. Although I received my tires a day after my expectations I was inconvenienced.
I was able to pickup the last set of tires I needed for speed reasons. (Can't remember last date. It was snow tires.)
I blew two sidewalls on a ridge across a bridge span on tires that were about 20% through their lifespan. Tire Rack had my back! The website made it really fast/easy to locate the tires I previously had, and they covered 80% of the cost (the remaining lifespan of the old tires) with just a couple of photos and confirmation from the installer. I also love their collaboration with top-notch installers. Thanks Tire Rack!
Website is great: if you have an account it remembers all your info and even provides you with warranty/policy info. But keep your hard copy paperwork to see how to file a claim if needed!
I love Tire Rack and Discount Tire. They have the best selection and service. Other companies (I won't name names) have turned me away for simple (and emergency) repairs, but not these folks.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

