Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Laszlo J.
Unfollow Laszlo J.
Share Review
Report Review

Thanks
July 5, 2025

Very prompt and professional service. I definitely recommend to use Tire Rack. Thanks

Date of experience: June 25, 2025
Utah
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Share Review
Report Review

I've always been a little skeptical of the "free road hazard warranty," but I ended up needing it a couple of months ago and was blown away. I picked up a nail on the freeway, and by the time I got to the shoulder, the sidewall was done for. Filing the claim took just a few minutes, they asked for a few photos of the damage, and my claim was approved within a day or two. I had a check in hand a couple of weeks later—no hassle.

Tire Rack consistently beats the competition. They've had every tire I've ever searched for, the website is super intuitive, shipping is fast, and you get that free road hazard warranty as a bonus. Honestly, why shop anywhere else?

Date of experience: May 25, 2025
New York
1 review
0 helpful votes
Follow George L.
Unfollow George L.
Share Review
Report Review

Simple
July 5, 2025

Simple and seamless transaction. Free delivery and Pricing was fair

Date of experience: May 25, 2023
New York
1 review
0 helpful votes
Follow Annette F.
Unfollow Annette F.
Share Review
Report Review

Everything was great and the tires have been good in the winter as promised.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
Follow kevin c.
Unfollow kevin c.
Share Review
Report Review

Easy to use web apps and plenty of options to fit your needs always easy to find exactly what you're vehicle requires and find the exact factory set of tires you need

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Easy experience.
July 5, 2025

The experience was so easy, the tires i chose were larger than stock tires and a advisor from Tire Rack reached out to me to make sure that i was getting what i needed. Great customer service.

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
Follow Patroclos P.
Unfollow Patroclos P.
Share Review
Report Review

Easy to find, easy to order
July 5, 2025

No hidden tricks or gimmicks. TR is the honest and complete site for tire shopping. Bought a few sets in the past years and had only good support from the staff.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Bruce T.
Unfollow Bruce T.
Share Review
Report Review

Excellent, would recommend it to others. Easy negotiating the website

Date of experience: June 25, 2025
Arizona
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

In general at the very least i can always trust to find what im looking for, but not always the best prices, but today you guys sure had the best price. Happy to do business

Date of experience: June 25, 2025
Indiana
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Shipped 3 out of 4 the right size one size was the wrong size and when I took it to Discount Tire to have it installed I had to call Tire Rack (Sister Company) to have it corrected. After getting flack that it was my fault they made it right and replaced it with the correct size that I ordered.

Date of experience: November 7, 2021
New Jersey
1 review
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

If you need assistance with your purchase, their team is very helpful.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

Great Site
July 5, 2025

This is a great site to find tire and rims I have gotten multiple different tires/rims for my cars and have never had any issues with them. It is also nice that they give a warranty on tire incase of any road damage. Overall, great site.

Date of experience: June 25, 2025
Washington
2 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Tire Rack comes through agian
July 5, 2025
Updated review

I have been a TireRack customer since 2000. The service has done nothing but improve year over year.
Now I get my tires next day and since my van uses run flats, no shop in my area can provide that kind of service... period!

Date of experience: June 25, 2025

Your website was really slow for some reason
September 6, 2024
Previous review

Your website was really slow for some reason

Date of experience: August 27, 2024
California
1 review
0 helpful votes
Follow Deryk L.
Unfollow Deryk L.
Share Review
Report Review

Another excellent transaction
July 5, 2025

Dependable, reliable ordering and shipping of tires. Hassle-free.

Date of experience: June 25, 2025
New Jersey
1 review
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

Awesome customer service.
July 5, 2025

I've never had issues with my Tire Rack purchases. It has always been an awesome experience for me.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

MPS Tires Delivered
July 5, 2025

I expected my tires on 6/26/2025 but received on 6/27/2025. Although I received my tires a day after my expectations I was inconvenienced.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
Follow Nathan P.
Unfollow Nathan P.
Share Review
Report Review

Awesome prices fast turnaround.
July 5, 2025

I was able to pickup the last set of tires I needed for speed reasons. (Can't remember last date. It was snow tires.)

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
Follow Brian W.
Unfollow Brian W.
Share Review
Report Review

Great
July 5, 2025

Always a pleasure to deal with tire rack. Prices and selection are top notch. Along with pricing and convenience

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Share Review
Report Review

Outstanding experience every time!
July 5, 2025
Updated review

I blew two sidewalls on a ridge across a bridge span on tires that were about 20% through their lifespan. Tire Rack had my back! The website made it really fast/easy to locate the tires I previously had, and they covered 80% of the cost (the remaining lifespan of the old tires) with just a couple of photos and confirmation from the installer. I also love their collaboration with top-notch installers. Thanks Tire Rack!

Date of experience: January 20, 2025

They make it easy!
January 29, 2025
Previous review

Website is great: if you have an account it remembers all your info and even provides you with warranty/policy info. But keep your hard copy paperwork to see how to file a claim if needed!

Date of experience: January 19, 2025
Colorado
2 reviews
0 helpful votes
Follow Jimmy D.
Unfollow Jimmy D.
Share Review
Report Review

One-stop shopping
July 5, 2025

I love Tire Rack and Discount Tire. They have the best selection and service. Other companies (I won't name names) have turned me away for simple (and emergency) repairs, but not these folks.

Date of experience: June 18, 2025