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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Quality name brand tires at better than market prices.
It was very satisfying purchase experience. Price was competitive. This is my third purchase.
Love the warranty process very easy, especially through the portal, especially verifying it as well.
Online re-ordering process is excellent, including remembering my prior address preferences (shipping to my preferred service shop)
There were many options available for tires for my truck. I like the comparison tool. It makes it easier for me to choose the right tire for my vehicle. Extremely fast delivery.
Tire rack always has a great selection of tires to choose from for my truck. Decent prices and great comparisons.
Always swift and inventory available each time I've had to use them.
Have ordered two times from Tire Rack. First time was for a pickup and install at a local shop, which went great. Second time was for a small convertible, with installation done by Tire Rack mobile install. Worked very well. Would recommend/
Purchased 4 tires. They were delivered on time, damage free, and to a secure location.
Automated run around trying to get a person to help me handle a defective tire… bad enough to make me go elsewhere, never like this before the merger. Keep people, 86 AI. Beware the future!
Had the Bosch brake rotors I wanted AND FREE shipping! Others had extremely high shipping due to the weight of the rotors. Easy choice with a trusted company.
I have used TireRack for over 30+ years and have never been dissatisfied. Easy process, links to local installers, and next day delivery. Also, TireRack has been great with warranty claims.
The shopping experience is always fantastic, being able to sort by UTGC makes a world of difference for me when I'm shopping for tires. You have available information readily noticeable when there are less than immediate stock, which makes shopping quick and easy.
Purchased 4 tires a couple of years ago for the first time from Tire Rack. Quick delivery and the tires have been the best wearing of all the ones I have tried, and at a great price. I purchased Hankook Kinergy tires. My family now buys all our tires from Tire Rack.
A few days after purchasing my tire I hit a pothole and blew out the sidewall. I applied for a warranty replacement and was approved in minutes.
I always have an oddball fitment and they call to confirm. They are looking out for their customers.
Buying one tire today to replace a tire that blew apart at about 500 miles.
Ordered continental dws tires for my a4 great in rain snow and handled the road well could of got some better mileage out of them tho
Always got the right tires. Once only the order was delayed due to external circumstances and they updated me regularly.
Great experience, website is easy to navigate and plenty of inventory options
Been shopping here for 13 years. Tirerack is my go-to place for new tires, as I seem to run over some bs on the road that manages to puncture them every year at least in NJ with all these potholes and road debris. So if it can't be patched, welp, I just buy a new tire... Regardless, excellent company, good prices, and loyal customer here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi [Customer Name], thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and we will have reviewed and reach back out to you directly.