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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,673
shipping
28,637
quality
29,197
This company responds to reviews on average within 1 day

Instant Feedback

528,293 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy process
July 6, 2025

The website boasts a user-friendly interface that makes navigation exceptionally straightforward. I found the layout intuitive, which significantly reduced the time it took to locate the right tires for my vehicle. The search filters were particularly helpful, allowing me to easily narrow down options based on my car's make, model, and preferred tire specifications. Overall, it was a seamless experience that took the guesswork out of tire shopping.

Date of experience: June 26, 2025
New Jersey
1 review
0 helpful votes
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Smooth transaction
July 6, 2025
Updated review

Always quick and easy to use. Live chat was very helpful too.

Date of experience: June 26, 2025

So easy and intuitive to use site and services
October 14, 2024
Previous review

So easy and intuitive to use site and services.

Date of experience: October 4, 2024
Michigan
1 review
0 helpful votes
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The representative helped to source tires what was at multiple locations. Very supportive

Date of experience: June 5, 2025
Wyoming
2 reviews
0 helpful votes
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Can always depend on Tire Rack!
July 6, 2025

Always a painless transaction and staff know their stuff and are always there to help.

Date of experience: June 26, 2025
North Carolina
1 review
0 helpful votes
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A+
July 6, 2025

Easy to use website, great selection, fair pricing, good experience

Date of experience: June 26, 2025
Iowa
1 review
0 helpful votes
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Easy to navigate and order. Easy to figure and compare between brands and tires.

Date of experience: June 26, 2025
New York
1 review
0 helpful votes
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I always use TireRack for my tires - great selection and great prices.

Date of experience: June 26, 2025
Georgia
1 review
0 helpful votes
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There Great!
July 6, 2025
Updated review

Great prices and Customer Support. Vredestein tires were available and so far a great tire compared to Pirelli and Michelin!

Date of experience: June 26, 2025

I love the in depth questionnaire to find my need for...
January 8, 2025
Previous review

I love the in depth questionnaire to find my need for my tire purchase!

Date of experience: December 29, 2024
California
1 review
0 helpful votes
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Great site - excellent customer service
July 6, 2025
Updated review

This is the second set of wheels I have bought this year, the chat feature is very user friendly!

Date of experience: June 26, 2025

Highly recommend
April 20, 2025
Previous review

Fast, easy service. Order online through Gus and he knocked it outta the park. Wheels arrived the next day and I was rolling!

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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Fast delivery
July 6, 2025

Delivered when promised and great prices good selection and delivered damage free

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
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Good selection and options
July 6, 2025

I liked the addition of being able to ship tires directly to your location for installation

Date of experience: June 26, 2025
Georgia
1 review
0 helpful votes
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Always looking out for you
July 6, 2025

During my previous order, I ordered a tire size that varied very slightly from what the manufacturer called for. I did this on purpose and with a lot of research behind it. However, It was nice to receive a call to double check if this is what I wanted to purchase. We then discussed the options in case it they didn't fit and was pleasantly surprised by how flexible Tire Rack was. The tires have been perfect and I didn't need to change them. I was left feeling fantastic with the call and my purchase. Will always buy from Tire Rack due to this.

Date of experience: August 2, 2023
North Carolina
1 review
0 helpful votes
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Very Pleased with my Purchase!
July 6, 2025

The 4 Cooper tires I ordered from Tire Rack were delivered quickly to my local installation shop, and the price was more than reasonable. I'd definitely use them again next time I need a set of tires.

Date of experience: June 28, 2025
Massachusetts
1 review
0 helpful votes
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Convenient, good price
July 6, 2025
Updated review

Convenient, good price. Easy to select. The warehouse is near where i live

Date of experience: June 23, 2025

Not bad!
July 3, 2025
Previous review

Not bad! Very smooth process thus far, and a convenient pickup location

Date of experience: June 23, 2025
Georgia
1 review
0 helpful votes
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So far so good.
July 6, 2025

Ok but long wait. Usually happens at all tire places, due to flats getting fixed!

Date of experience: June 26, 2022
Pennsylvania
1 review
0 helpful votes
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Easy and Fast
July 6, 2025
Updated review

Ordering the tires for my 2014 Highlander was extremely easy and delivery was extremely fast.

Date of experience: June 26, 2025

Quick and Easy
June 27, 2025
Previous review

Every time I order tires from Tire Rack, it is quick and easy with fast delivery.

Date of experience: June 17, 2025
Florida
1 review
0 helpful votes
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Amazing!
July 6, 2025

I love the how convenient it is to pay online with ease!

Date of experience: June 26, 2025
New Jersey
1 review
0 helpful votes
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SO FAR, SO GOOD
July 6, 2025

GOOD - NO HASSLES YET - HOPEFULLY IT WILL CONTINUE - I WILL PICK UP TIRE TODAY HOPEFULLY WITHOUT A SNAG

Date of experience: June 26, 2025
Georgia
1 review
0 helpful votes
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I like that I am able to see real world testing results and reviews on a large brand of tires. I'm able to see what's out there that fits my car/truck and choose what I want to run. Shipping is great and fast.

Date of experience: June 26, 2025
Florida
1 review
0 helpful votes
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Been my go to tire site.
July 6, 2025

All 4 came in record time. Has been almost two years since purchase.

Date of experience: July 29, 2023