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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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On your tire descriptions, please add in the description whether or not the tire is a directional tire or a non directional tire. A directional tire has an arrow on the sidewall indicating the direction of rotation. Since the tread goes only in one direction, this is important. It means that a directional tire can swapped out only with a tire on the SAME side of the car(front-back), but but cannot be interchanged with tires on opposite sides of the car, or used as a spare in the tire rotation. In my case, I have directional tires on my 2003 Ford Windstar - Firestone Weathergrip *******R15, purchased from Tirerack about a year and a half ago. However this time around, I need a spare tire, and realized that I cannot use one of my older tires as a spare, because I need a spare tire that can be used on any side of the car.
From your photos, I can sort of figure out from the pictures whether or not a tire is directional by seeing if the tread goes to a point in one direction as does the Firestone Weathergrip.
Again, please indicate if the tires in the photos have a rotational arrow on the sidewall. It would be a big help. I'd appreciate any feedback you have concerning this matter.
Easy pick up from warehouse in Davie fair price nice product
Good tires fair price and time delivery great no hassle sales
I had mistakenly ordered wrong rotors and was able to return them easily for the right end of the car
It is always easy to order tires online. I have always had a good experience with Tire Rack.
Last 4 sets of tires bought here based on comparison tool information and pricing
Tires were delivered on the date promised and installation at the Pepboys suggested went smoothly. I might try having the tires sent to a local store that might have a better deal for installation than the first one Tire Rack suggests in the area.
Very satisfying ………………………,,,,,,,,,,,,,,,………….,,,,,,,……………….,,,,,,,,
Need to work on getting the customer info on rebates and warranty
No hassle no pressure. Viewed the selection and specs to make an educated choice. Being delivered to my local America's tire for installation. Scheduled appointment all online from home. So easy and convenient.
Great service, easy and delivered so fast. Prices were cheapest I found
Very easy and user friendly. Wish I had more cars so I had to buy more tires!
I ordered tires late on a Wednesday evening, and the tires were at the location before noon.
Very fast order and installation process! Options were clear and the price was right. My 65 Mustang will love these!
Honestly best prices but wish you had better deals when buying 4 or 5 tires and purchase process holds your hand great but it takes a little time to get threw
Good service, good staff, clean waiting area. Overall, I'm satisfied at this Torrance location.
Easy to use website, quick delivery and good customer service when required.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

