Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,444 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

On your tire descriptions, please add in the description whether or not the tire is a directional tire or a non directional tire. A directional tire has an arrow on the sidewall indicating the direction of rotation. Since the tread goes only in one direction, this is important. It means that a directional tire can swapped out only with a tire on the SAME side of the car(front-back), but but cannot be interchanged with tires on opposite sides of the car, or used as a spare in the tire rotation. In my case, I have directional tires on my 2003 Ford Windstar - Firestone Weathergrip *******R15, purchased from Tirerack about a year and a half ago. However this time around, I need a spare tire, and realized that I cannot use one of my older tires as a spare, because I need a spare tire that can be used on any side of the car.

From your photos, I can sort of figure out from the pictures whether or not a tire is directional by seeing if the tread goes to a point in one direction as does the Firestone Weathergrip.

Again, please indicate if the tires in the photos have a rotational arrow on the sidewall. It would be a big help. I'd appreciate any feedback you have concerning this matter.

Date of experience: June 27, 2025
Florida
1 review
0 helpful votes
Follow MICHAEL E.
Unfollow MICHAEL E.
Share Review
Report Review

Simple
July 8, 2025

Easy pick up from warehouse in Davie fair price nice product

Date of experience: April 27, 2023
Illinois
1 review
0 helpful votes
Follow Esteban I.
Unfollow Esteban I.
Share Review
Report Review

Great
July 8, 2025

Good tires fair price and time delivery great no hassle sales

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
Follow Hemad F.
Unfollow Hemad F.
Share Review
Report Review

Good customer service
July 8, 2025

I had mistakenly ordered wrong rotors and was able to return them easily for the right end of the car

Date of experience: July 15, 2024
Pennsylvania
1 review
0 helpful votes
Follow Brett L.
Unfollow Brett L.
Share Review
Report Review

Easy to order tires
July 8, 2025

It is always easy to order tires online. I have always had a good experience with Tire Rack.

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

Easy and inexpensive
July 8, 2025
Updated review

Last 4 sets of tires bought here based on comparison tool information and pricing

Date of experience: June 5, 2025

Great tires at a great price
June 19, 2025
Previous review

Tires were delivered on the date promised and installation at the Pepboys suggested went smoothly. I might try having the tires sent to a local store that might have a better deal for installation than the first one Tire Rack suggests in the area.

Date of experience: June 15, 2025
California
1 review
0 helpful votes
Follow hanry b.
Unfollow hanry b.
Share Review
Report Review

Good price
July 8, 2025
Updated review

Very satisfying ………………………,,,,,,,,,,,,,,,………….,,,,,,,……………….,,,,,,,,

Date of experience: June 27, 2025

It was easy.thanks
June 28, 2025
Previous review

It was easy.thanks

Date of experience: June 18, 2025
Massachusetts
1 review
0 helpful votes
Follow Jacob D.
Unfollow Jacob D.
Share Review
Report Review

Seamless
July 8, 2025

Easy to order, great prices and everything was very seamless and easy to pick the product I wanted

Date of experience: June 27, 2025
Florida
2 reviews
0 helpful votes
Follow Donovan B.
Unfollow Donovan B.
Share Review
Report Review

Need to work on getting the customer info on rebates and warranty

Date of experience: June 27, 2025
California
1 review
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

So easy to shop
July 7, 2025

No hassle no pressure. Viewed the selection and specs to make an educated choice. Being delivered to my local America's tire for installation. Scheduled appointment all online from home. So easy and convenient.

Date of experience: June 27, 2025
California
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Great service
July 7, 2025

Great service, easy and delivered so fast. Prices were cheapest I found

Date of experience: June 27, 2025
District of Columbia
1 review
0 helpful votes
Follow Benjamin B.
Unfollow Benjamin B.
Share Review
Report Review

Love Tirerack
July 7, 2025

Very easy and user friendly. Wish I had more cars so I had to buy more tires!

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

Great
July 7, 2025

Last experience was great and quick and the time to get your order is quick

Date of experience: June 27, 2025
Florida
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Quick Delivery
July 7, 2025
Updated review

I ordered tires late on a Wednesday evening, and the tires were at the location before noon.

Date of experience: June 19, 2025

Quick and easy
June 28, 2025
Previous review

Quick and easy.

Date of experience: June 18, 2025
Texas
2 reviews
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Very fast order and installation process! Options were clear and the price was right. My 65 Mustang will love these!

Date of experience: June 27, 2025
Texas
1 review
0 helpful votes
Follow Hector R.
Unfollow Hector R.
Share Review
Report Review

Easy process
July 7, 2025

Have purchased several sets, quick delivery time and quality product

Date of experience: January 10, 2022
Massachusetts
1 review
0 helpful votes
Follow Nicholas A.
Unfollow Nicholas A.
Share Review
Report Review

3.5
July 7, 2025

Honestly best prices but wish you had better deals when buying 4 or 5 tires and purchase process holds your hand great but it takes a little time to get threw

Date of experience: May 15, 2024
California
1 review
0 helpful votes
Follow Carl S.
Unfollow Carl S.
Share Review
Report Review

Easy Purchase
July 7, 2025

Good service, good staff, clean waiting area. Overall, I'm satisfied at this Torrance location.

Date of experience: June 7, 2025
New York
1 review
0 helpful votes
Follow Kristopher W.
Unfollow Kristopher W.
Share Review
Report Review

Always pain free
July 7, 2025

Easy to use website, quick delivery and good customer service when required.

Date of experience: June 27, 2025
Colorado
1 review
0 helpful votes
Follow JoAnn M.
Unfollow JoAnn M.
Share Review
Report Review

Great prices
July 7, 2025

Great webb site great prices easy to use. I'll be back soon most likely.

Date of experience: June 27, 2025