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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Website is easy to navigate and there is an excellent choice of tire options for every car!
I bought here before. It was always easy to use. Tires are always good. The site is super helpful and getting installations very very easy.
No issues. Tires were delivered to my door on time. Easy transaction.
Great quick efficient great quick efficient great quick efficient great quick efficient
Customer Number: *******-000 in Sept 2012 I ordered one before and like it. I am ordering this for a friend based on the product I got in 2012. I am hoping your product is of the same or equal quality as decade ago.
Website was easy to navigate and find the right tire for what I needed
Ordered rims and tires for my 2020 Mercedes E350 August of 2024. Very happy with them and the installer they shipped to also.
The search and order process has been easy.
Very Fast Shipping! My favorite brands are there. Thank you
I am not sure what was going on, but the responsiveness of your website was really slow.
I spent time watching the page spin.
That is my only complaint, though. The actual products, reviews and comparisons were on point.
Shipping is very fast they always have what you need and prices are great
The only place I buy tires. I will always use Tire Rack for all of my cars!
I've bought multiple sets of tires for multiple vehicles (foreign and domestic) with zero issues. I've also done multiple warranty claims for punctures or road damage with no challenges too.
Highly recommend using Tirerack.com! Prices are always one of the lowest online and they ship the tires super fast!
Nice to compare all tires available and schedule your install all with 1 click.
Bought tires for our vehicle through Tire Rack after my local wholesaler stopped selling to small buyers. This actually turned out to be a better situation for me, more selection, fair pricing and didn't have to leave my house.
Was unable to use my gift certificate that you sent me kept trying to put numbers in and it would say try again i am busy dont have all day im trying to save some money but sometimes its not worth it
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience and a member of our team will be reaching out to you.