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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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So far I have been completely satisfied with my multiple orders and have referred many to you all.
Excelente trato, eficiencia en trabajo, son amables y atentos
Ordered, shipped quick to installer and no issues. Tires choose. Lasted longer than expected
Great place to get tires and rims. Love this company! Have used them for 15 years without being disappointed. Buying tires should not be stressful. Tire rack makes it easy.
My previous experiences have been great. When we have any issue they immediately take care of it.
Had issues with damage, but they were excellent at dealing with the problem
Srsly, the best way to get tires you need. Delivery is only a few days, and the road hazard is the best I've ever used. Thank you. Customer for life.
I have bought tires, tire and wheel packages. This order is for tpms sensors. We upgraded the grand Cherokee…. Wheels still fit, just need updated sensors. Tire Rack never disappoints!
Been buying from you since 1988. So now I have to say something else?
Satisfied with my purchase, rebate program, and product quality.
Use tire rack all the time it is very easy to select the correct tires with the vehicle Match and the select tool to pick the tire qualities that you prefer like road noise and tread wear and the shipping is very fast and prompt
I've ordered a half dozen tires in past. Last time I had mobile install at my house.
Ordered 3 tires for my daughters car based off the option of the tire size given for my vehicle. I had a choice of 18" or 19" of which her car has 18". I went through the whole process of checkout and payment. A few minutes later I get a phone call saying "I just received an order for tires that don't coincide with your car". He said the tires I ordered were 17". I said "17 wasn't even an option I ordered 18"! He said "ok I can get the correct size to you so it will now be $173 ea. I told him absolutely not! The tires were $137 and he said those were for the 17" not 18". I told him again that 17" wasn't even an option when I ordered them! He again said "well I don't know what you did but this is the price". So I told him to cancel that order!
Great purchasing experience. Easy to use website. Good price.
Great company to deal with when purchasing tires and other accessories.
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Always cost efficient. Easy to use and compare option, everytime
Great! Shipment was received on time with no issues. Payment options are easy to setup. Sometimes I use Affirm or I just pay with credit card.
Like the selection options and payment options. Have used TireRack multiple times and never had issues.
Bought tires from here couple of years ago and it was a smooth sales and delivery experience
It is smooth and easy to place order. It keeps track of what I ordered in the past so I can pull up the history and purchased items and reorder.
I found the service offered were good and the service personnel was professional.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Linda, we’re truly sorry for the frustrating experience with your tire order and appreciate you bringing this to our attention. We understand how important getting the right size and price is, and we’re committed to reviewing and improving our ordering process to prevent this in the future. If you’d like, please contact our customer care team directly so we can make this right and help find the correct tires for your daughter’s car.